Whataburger

4.3
2407 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
17234 NORTHWEST FWY, JERSEY VILLAGE, TX
77040, United States

Hours

Reviews

4.3
2,407 reviews
5 stars
1,497
4 stars
490
3 stars
181
2 stars
75
1 star
164

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report unprofessional behavior and long wait times.

Food Quality

Food quality is inconsistent; some customers enjoy fresh and delicious meals, while others report issues like food poisoning and incorrect orders.

Cleanliness

The restaurant is generally clean, but some customers noted that tables could be cleaner and there are occasional issues with food presentation.

Order Accuracy

Many customers express frustration with incorrect or incomplete orders, indicating a need for improved order accuracy.

Speed of Service

Drive-thru and in-store service times are often criticized for being too slow, with some customers experiencing long waits even during off-peak hours.
  • SG
    Stanton Gorton
    Nov 17, 2025
    1.0
    Never has there been a time I came for breakfast and the restroom didn’t have piss all over the toilet. I mean, is it really hard to have somebody check the restrooms every hour?
  • JG
    judi glidewell
    Nov 15, 2025
    3.0
    I do not go to places like the chicken place close by because I don't like the taking the orders in the drive thru by person and waiting even longer while locked in the line. So I won't be returning here..
  • MM
    Mekeia
    Nov 12, 2025
    5.0
    extremely clean and i love the workers here they are very nice and respectful!
  • TK
    Thomas Kelly
    Nov 10, 2025
    2.0
    The coffee was cold and black. They were not able to provide hot water because of a potential lawsuit. This has happened twice at separate locations. I will unlikely choose this restaurant chain again
  • CR
    CLYN RIDEAUX
    Oct 20, 2025
    5.0
    This what burger location for late night (right b4 11pm) was great. Service was great, received order as requested. Food was hot, burger was cut in half as requested. Crispy fries & dr pepper wasn't flat. I will frequent this location now that I see they handle their business as a drive thru location should. Keep up the great work🧡.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Jersey Village, TX?

Whataburger in Jersey Village, TX is open 24 hours a day, 7 days a week. Note that holiday hours might differ.

What types of pickup and delivery services does Whataburger offer?

Whataburger offers in-store pickup, curbside pickup, and delivery services to accommodate different customer preferences.