Whataburger

4.3
2423 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
17234 NORTHWEST FWY, JERSEY VILLAGE, TX
77040, United States

Hours

Reviews

4.3
2,423 reviews
5 stars
1,508
4 stars
491
3 stars
183
2 stars
75
1 star
166

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service is generally praised, with many reviews highlighting friendly staff and good interactions, though some experiences noted slow service and order inaccuracies.

Food Quality

Food quality is inconsistent; while many customers enjoyed fresh and hot meals, there were complaints about cold food, incorrect orders, and food safety issues.

Cleanliness

The cleanliness of the establishment received mixed reviews, with some customers noting it was clean while others pointed out issues with restroom hygiene.

Wait Times

Long wait times were frequently mentioned, particularly in the drive-thru, with some customers expressing frustration over delays.
  • LF
    LaTravia Ferguson
    Jan 2, 2026
    5.0
    I visited this establishment 1/1/26 at 5:01pm ordered from the drive thru it was about 3 cars in front of me lane A and two cars in lane B.... it was taking a minute for me to actually pull up to the window when I did I realized the young lady NE NE was working the window and also walking outside to hand ppl food... NE NE was patient and didn't seem at all frustrated (I know I would have been) I think management should know NE NE was definitely handling business and I really appreciated her and u should too!!!
  • JW
    Jimmy Wilson
    Dec 23, 2025
    5.0
    Its a Texas tradition. Whataburger after basketball games
  • JS
    Joshua S
    Dec 22, 2025
    5.0
    Great place to grab a burger
  • HP
    Heather Phillips
    Dec 16, 2025
    3.0
    Lady in the drive thru tho🤦🏼‍♀️ She speaks to fast, trying to rush you!! All to have warm food after 14 minute wait for a kids meal and a spicy chicken sandwich
  • MM
    Michelle Minton
    Dec 13, 2025
    3.0
    From my experience, service is generally pretty slow and the produce is always kept straight-out-of-the-refrigerator cold, so the temperature of my burger is frequently a disappointment.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Jersey Village, TX?

Whataburger in Jersey Village, TX is open 24 hours a day, 7 days a week. Note that holiday hours might differ.

What types of pickup and delivery services does Whataburger offer?

Whataburger offers in-store pickup, curbside pickup, and delivery services to accommodate different customer preferences.