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Brand Certified

Subway

4.0
(287 reviews)

Business Details

(903) 665-8655
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Jefferson Subway® Restaurant at 201 South Walcott Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
201 South Walcott Street, Jefferson, TX
75657, United States

Hours

Reviews

4.0
287 reviews
5 stars
152
4 stars
66
3 stars
19
2 stars
12
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers praised the freshness and taste of the food, others reported issues such as hair in food and missing items.

Staff Performance

There were mixed reviews about staff performance; some employees were noted for being friendly and accommodating, while others were described as unprofessional.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the bathrooms and food preparation areas.

Order Accuracy

Many customers experienced problems with online orders, including missing items and incorrect sandwiches.
  • GL
    Griselda Lopez
    Feb 9, 2026
    1.0
    Walking into subway and there on a personal call have it on speaker and there speaking to me while speaking to whoever is on the phone then I ask her what options they dont have available and the other worker interrupt and starts talking about something the person on the personal call is talking about so I couldn't understand what she said is or isn't available and they have the phone on the counter were the sandwiches are being prepared
  • KG
    Kurt Gaar
    Feb 8, 2026
    5.0
    I went to Subway tonight and there was only 1 young lady working, I'm sure the rest of the staff called in sick because of the Super Bowl She was so nice and considerate If the owner sees this please praise this young lady
  • CD
    Christine D
    Jan 7, 2026
    1.0
    One customer in. 3 hours . Wonder why??! Looks like another restaurant will be closed soon because employees are trying their best not to have to work. 8 pm and still no sign. Why take the job if you’re dead set on not wanting to work?? They just go from one restaurant to the next shutting them down!! Don’t even care about us locals! update: They turned them on 30 minutes after I made this complaint 👍😃
  • SC
    Shey Cawood
    Oct 30, 2025
    2.0
    Please stop putting yellow cheese on pizza I ask every time for no yellow cheese. And yet every time...yellow cheese. Even the receipt states i asked for none.
  • JD
    Jeffrey Dean
    Oct 30, 2025
    2.0
    It's hard to describe, I've never dealt with such a blank stare in the service industry, the food was good but wasn't what I ordered! Zero personal skills to the maker of the sandwich, the checkout person was perfect, I felt like she hated her job, and it spilled over into me!

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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