McDonald's

3.3
1375 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
109 S Walcott, Jefferson, TX
75657, United States

Hours

Reviews

3.3
1,375 reviews
5 stars
424
4 stars
279
3 stars
277
2 stars
112
1 star
283

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, particularly in the bathrooms and dining area.

Service Speed

Customers consistently reported long wait times for food, with some stating it took over 30 minutes for their orders.

Staff Attitude

Numerous reviews mentioned rude or unhelpful staff, contributing to a negative customer experience.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food.

Food Quality

Several reviews noted that the food was often cold, stale, or poorly prepared.
  • CD
    Christine D
    5 days ago
    5.0
    Very nice staff here. I have no complaints ❤️❤️❤️
  • SA
    Sandra Araujo
    Dec 28, 2025
    1.0
    Banheiros e lugar muito sujo
  • ML
    M Lane
    Dec 13, 2025
    5.0
    Carl goes above and beyond to take care of y'all's customers!! He is the best I've ever come across. You go Carl!!
  • BB
    Bryan Boyd
    Dec 7, 2025
    1.0
    Severely understaffed. Think only 2 employees working at lunch time and one kept yelling she was just going to clock out and go home. Took over 30 minutes for 2 double cheeseburgers and a large fry. Food was actually hot when it finally came out so that's a plus.
  • BB
    Brenda B
    Dec 4, 2025
    1.0
    1 out of 2 is better than Dairy Queen Service great 🙌 No honey 😞 and that’s what I needed. Apparently this MsDs doesn’t carry honey 🍯? 🤷‍♀️ They almost forgot my order on the counter again, but then the manager swung through and grabbed it just to make sure 🙌 Went thru the drive thru so didn’t rate atmosphere

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 109 S Walcott, Jefferson, TX?

McDonald's in Jefferson, TX is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.

Does this McDonald's location have a drive-thru service, and what are its hours?

Yes, this McDonald's has a drive-thru that operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.