Customers frequently reported rude and unhelpful staff, with many experiences highlighting long wait times and poor service.
Food Quality
While some customers enjoyed the food, many others complained about cold, poorly prepared meals and incorrect orders.
Speed of Service
Numerous reviews mentioned excessive wait times, particularly in the drive-thru, with some customers waiting over 30 minutes for their orders.
Customer Experience
Mixed feedback on customer interactions, with some praising friendly staff while others reported negative experiences, particularly regarding order accuracy.
Cleanliness
Several reviews noted cleanliness issues within the restaurant, impacting overall customer satisfaction.
JM
James McKenna
Nov 11, 2025
4.0
Very nice people always fast and professional
MM
MzMischief
Oct 29, 2025
5.0
Got the chicken and dumplings... and a steak finger basket with onion rings... delicious 😋
AS
Adam Switzer
Oct 21, 2025
5.0
Traveling through back to Houston. Had some sketchy meals the last few days. This meal experience was amazing! So friendly, so fresh, so amazing! Stop in. You won't regret it.
JH
Jaclyn Haddock
Aug 29, 2025
5.0
Our cones were perfect. I pulled my rig over in front of this location & got a couple of soft serve cones for the road. They were fast, friendly, & the cones were everything I wanted.
SB
Sierra Burge
Aug 15, 2025
1.0
The rudest staff I have ever seen. IF YOU DONT LIKE YOUR JOB GO GET ANOTHER ONE! They were hateful from the moment we started ordering to the second we received our order
What are the regular dining hours at Dairy Queen in Jefferson, TX?
Dairy Queen in Jefferson, TX is open for regular dining from 10:00 AM to 9:00 PM Monday through Thursday and Sunday, and until 10:00 PM on Friday and Saturday.
Does the Dairy Queen in Jefferson have a drive-through, and what are its hours?
Yes, the Dairy Queen offers drive-through service daily from 10:00 AM to 10:00 PM.
What types of food and menus does this Dairy Queen location offer?
This Dairy Queen serves fast food and ice cream with options including coffee, children's menu items, lunch, dinner, and desserts. It does not offer halal food, alcohol, or a salad bar.
Is this Dairy Queen location accessible for customers with mobility needs?
Yes, the Dairy Queen has a wheelchair accessible entrance for customer convenience.
Can I order Dairy Queen’s food for takeout at this location?
Yes, this Dairy Queen location offers takeout service, and you can order online for pickup.
What payment methods are accepted at Dairy Queen in Jefferson?
Dairy Queen accepts debit card payments and does not require cash only payments, offering flexible payment options.
What is the address and contact number for Dairy Queen in Jefferson?
Dairy Queen is located at 403 S Walcott St, Jefferson, TX 75657-2013. You can contact them at +1 903-665-3682.
Which hotels are near Dairy Queen in Jefferson if I am visiting from out of town?
Nearby hotels include OYO Hotel Jefferson TX Hwy 59, Hotel Jefferson TX Hwy 59, Inn of Jefferson, Executive Inn and Suites, Delta Street Inn B&B, and Old Mulberry Inn and Cottages, offering convenient lodging options around Dairy Queen.
Are there other dining options close to Dairy Queen in Jefferson?
Yes, nearby restaurants include Don Juan's Mexican Restaurant, Sonic Drive-In, Chinese & Cambodian Fast Food, Huddle House, Subway, and McDonald's for varied cuisine choices.
How can nearby businesses like Riverside Bank of Jefferson help visitors to Dairy Queen?
Riverside Bank of Jefferson is nearby, providing financial services, which might be convenient for visitors needing banking while in the area around Dairy Queen.