Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Walked into the lobby at 830 pm. Waited at counter for 5 minutes no one there at all. Some dude with about 3 teeth and messy dirty hair and overall filthy appearance in an yellow safety vest came from around the counter and said what the hell are you doing in here.
I said excuse me? I walked in the door. He said what do I want I said I had a mobile order. He told me to get out the lobby is closed and I need to go through the drive through. Wow super rude. The driver through line was out into the street. . needless to say I cancelled my order
MG
Michelle Graves
Apr 2, 2026
1.0
I gave McDonald's another chance… big mistake.
We waited over an hour for our food. Because of that, we were late to a school picnic with our kids. That is completely unacceptable—this is fast food, not a sit-down restaurant. There is no excuse for that kind of wait time.
And it wasn’t just us. There were multiple DoorDash drivers standing around waiting just as long, so clearly this place is having serious issues, not just a one-time delay.
The kitchen was a complete mess. No communication, no organization, and no sense of urgency. Employees looked confused, and orders were not moving. On top of that, the kiosks weren’t even giving receipts, which made it even harder to figure out what was going on.
I had to step out because I was overwhelmed, heated, and anxious. I was late to have lunch with my kids and had to have my partner step in to handle things before I completely blew up.
The only reason this isn’t a total disaster is because of two managers who actually cared. Mr. Devon and another manager (I didn’t catch her name) were the only ones doing their jobs and trying to fix the situation. One of them even refunded our money while making sure we got our food.
But two managers cannot run an entire restaurant. This location seriously needs better-trained team members and a hard lesson on communication, efficiency, and accountability. There is no reason for anyone to wait an hour for food—none.
I want to have faith in this McDonald’s—I really do—but something has to change.
PC
Paulette Clark
Apr 1, 2026
1.0
My daughter got the huntrx meal and was so excited for it and was disappointed because she didn't get demon sauce nor the photo card
JW
Jamie Washington
Mar 28, 2026
1.0
Waited in drive thru for 15 minutes only to be told they were closed. This McDonalds is a joke. TOO MANY ISSUES AND TOO MANY COMPLAINANT'S
LH
Lauren Hardy
Mar 19, 2026
1.0
Unprofessional... to say the least! Drive-thru worker is very confrontational and enjoys being rude and disrespectful to customers... then again, it was apparent her behavior is allowed.
Service... waited 15 minutes for food. Had to walk in and get my food that was sitting on the warmer waiting to be bagged.
What are the regular operating hours for McDonald's in Jasper, TX?
McDonald's Jasper is open daily from 5:00 AM to midnight.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open every day from 5:00 AM to midnight.
Can I get delivery from McDonald's Jasper, and if so, when?
Yes, delivery is available daily from 5:00 AM to 11:00 PM.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup service is available at this location.
What payment methods does McDonald's Jasper accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a McDonald's app I can use for ordering?
Yes, you can order using the McDonald's App available on both Apple App Store and Google Play Store.
What services can I expect at McDonald's Jasper?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any clothing stores nearby where I can shop before or after dining at McDonald's?
Yes, Factory Connection, a women's clothing and fashion accessories store, is located nearby for convenient shopping.
What other dining options are near McDonald's Jasper?
Nearby dining options include Best Doughnuts for donuts and smoothies, Little Caesars Pizza for pizza, and The Happy Cajun pub and bar.
Are there places near McDonald's for family activities or entertainment?
Yes, Know Escapes offers escape rooms and concert venues nearby, perfect for entertainment before or after your meal.
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