Whataburger

Reviews

• JS

  Jay Stickler

  6 days ago
  1.0
  I’ve lived here for about 2 years and every time I come here they are rude hit my breaking point just know.. I moved my little brother that has autism down here last week so he can be closer to me long story short he has a hard time with things sometimes he was confused about something and lady straight up said “are you going to order or not I ain’t got time for games” very rude made him very upset 0 out of 10 do not recommend this place I have filed a complaint with corporate “I’m not a Karen just a over protective brother and sometimes people need to be held responsible”
• DM

  Deirdre Mari

  Mar 17, 2026
  1.0
  This evening I placed an order that included a chicken tender box meal with a milkshake, a Whatachicken meal with a milkshake, a Whataburger Jr., and an additional milkshake. Instead, I received an entirely incorrect order (a different burger and two wraps). Mistakes happen, so I went inside to have it corrected. Unfortunately, that’s where the experience went downhill. I was met with poor customer service, confusion, and a lack of urgency. One employee approached me, asked a question, and then walked away while I was still speaking. Other staff members openly said they “weren’t doing this,” and there was no clear ownership of resolving the issue. I was also not the only customer dealing with an incorrect order. Despite having around 7 employees working (plus a manager), the team moved at a glacial pace and appeared disorganized. The manager was the only one who showed professionalism and attempted to resolve the situation, which I appreciated—but the overall environment was chaotic and frustrating. When I finally received the corrected order, one of the sandwiches had visibly wilted lettuce and, shockingly, a sticker stuck to both the bun and the lettuce. As someone who has experienced fast-paced, high-standard service, this was one of the worst dining experiences I’ve had. I would strongly recommend visiting another location—or even the nearby McDonald’s—for faster service and significantly better customer care.
• RN

  Rico Noco

  Mar 11, 2026
  1.0
  Customer service sucks this store. They are also nasty. I visibly watched a representative Rashawntae S handle food & work cash register with same gloves on. Very nasty attitude when addressed the issue.
• LC

  Lonnie Cross

  Mar 5, 2026
  4.0
  Typical tasty Whataburger. The floor was a little slick. The staff were very friendly.
• DB

  David Bryant

  Mar 5, 2026
  1.0
  Our visit this morning was absolutely disgusting. The manager was out of control with her staff. Not sure how they work in that environment. My dad's coffee was cold when recieved. He asked to have it warmed...the managers response: we are too busy to worry about cold coffee. This is the third time to experience her horrible attitude. We put a big red X on this location, which means we will NEVER return.