Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, especially in the drive-thru, with some experiencing delays of over 25 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
While some customers praised the food as hot and fresh, others reported receiving cold or stale items, particularly fries and breakfast items.
Customer Service
Feedback on customer service was mixed, with some employees being described as friendly and helpful, while others were noted for poor attitudes and lack of engagement.
Cleanliness
Several customers mentioned cleanliness issues, particularly in the dining area and restrooms, impacting their overall experience.
DB
Desiree Becker
1 day ago
1.0
Its honestly comical at this point how much the employees here act like mcdonalds is rocket science. Bunch of noticeably high teens at the windows and taking orders. Food never right however sometimes hot at least.
CP
Coy LeBron Poitier
1 day ago
4.0
This McDonald’s on I-35 in Sonterra has become my regular pit stop during my frequent drives between my Austin and Cedar Hill offices. I truly enjoy dropping by here; it's a convenient break in the drive. On this specific visit, there was a bit of a delay—my food was left on the counter for a while with no notice that it was ready. However, that hasn't spoiled my view of the place. The food is always great, and the service is generally good. A very nice young lady took my order and was quite polite. It remains a dependable spot for me. See them next month!
JK
Jenine Keltos
Nov 10, 2025
1.0
They made a big deal because I asked for less milk in my iced coffee. And the orange juice was so thick and bitter it looked like the sludge from the bottom, so nasty..
JL
Justin Lopez
Oct 26, 2025
1.0
Absolutely terrible experience with this McDonald’s. I placed an order through Uber Eats at 6:03 PM, and after three different drivers tried to pick it up, not one of them could get the food because the restaurant couldn’t manage to prepare or release the order. After waiting over an hour, the order was finally canceled.
I decided to drive to the location myself, thinking it would be faster. Big mistake. I ended up sitting in the drive-thru for nearly 25 minutes just to get my food. How does it take that long to make and hand over a simple order?
This place is a complete mess. It’s clear they either need to retrain their employees or hire competent staff who can actually get the job done. I will never return to this location again — not for delivery, not in person, not ever.
If you value your time, patience, or money, do yourself a favor and go anywhere else.
KT
Kaylee Trent
Oct 23, 2025
2.0
The food was fine, but as a previous Macdonalds employee, it was sad. We waited a considerably longer than usual time for a happy meal and two sandwiches. The happy meal was missing the drink and, come to find out later, didn't even have the ONE sauce we asked for. Otherwise, it was fine.
What are the regular opening hours of this McDonald's location?
This McDonald's is open from 5:00 AM to 11:00 PM from Monday to Thursday and Sunday. On Fridays and Saturdays, it stays open until midnight.
What are the delivery service hours for McDonald's in Jarrell, TX?
Delivery is available daily from 5:00 AM to 10:30 PM, except on Friday and Saturday when it extends until 11:30 PM.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, the McDonald's has a drive-thru open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday. On Friday and Saturday, it is open until midnight.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's App available on both Apple App Store and Google Play Store.
What payment options does this McDonald's accept?
Payments are accepted via American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer any special services?
Yes, the restaurant offers services including DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
It is located at 11640 Interstate 35 N, Jarrell, TX 76537, USA.
What nearby fast food restaurants can I visit around this McDonald's?
Nearby fast food options include Sonic Drive-In, Golden Chick, Burger King, and another McDonald's location.
Are there any convenient gas stations near this McDonald's?
Yes, nearby gas stations include Flying J Dealer, Sonterra Travel Center, Shell, Flying J Fuel Island, QMart, and Chevron Station Jarrell.
What other local amenities are close to this McDonald's that I might find useful?
Close amenities include Anytime Fitness gym, LibertyX Bitcoin ATM, Amazon Locker - Kajus for package pick-up, and several beauty salons such as Hair By Melissa and Heaven and Hair Salon Jarrell.