Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Jacksonville S Jackson St. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.7
387 reviews
5 stars
184
4 stars
77
3 stars
32
2 stars
30
1 star
64
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over staff behavior and lack of professionalism.
Food Quality
While some customers enjoyed the wings, many complained about overcooked, cold, or improperly seasoned food, particularly the fries and wings.
Staff Behavior
Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of attention to customer needs.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, leading to dissatisfaction among customers.
- YGYggykncru GDec 4, 20252.0Wingstop is overrated,big-time.Like many other facets of life peaple have brainwashed themselves into believing that Wingstop is the modern standard for what we used to call "dried oven baked juiceless wings"..You want a good chicken wing? 7-11 pre maid,hot and ready wings are miles better than Wingstop,two thumbs down
- BDBiblical DiscernmentNov 28, 20255.0This review is not for Wingstop, but for Pablo. A note to the owner, promote him and give him a raise, he is a hustler that knows how to perform when things get busy. I don't know why business owners don't Promote the performers. Not sure about Wingstop, but now ya know and have a heads-up.
- WMWill MontgomerySep 25, 20255.0Best service I have had at a wingstop. I miscommunicated my order cajun or Louisiana rub wings and the manager and employee at the cash register were very professional. Both Women deserve raises.
- WWwhy whySep 22, 20251.0Yesterday, 9-22-2026 . We order to go regular Cajun bone in . I don't know who does the cooking but they need to hold on that salt . They over salt the wing plus they gave us boneless wings . You can't even eat them wing I was going to give them to my fur babies but change my mind on the amount of salt it has in them . Who ever train that cook needs to retrain him/her again on how to season the stuff and not to over salt the ingredients. Money wasted down the drain won't be going back again to buy anything else . But probably to pick up orders for my friends or other that's all . Also y'all should put this location somewhere else . I have been here a few times picking up orders for others and the parking lot sucks sometimes you have to park inat the store next door taking up their parking lot and I know that man gets mad at others for doing that . Wingstop y'all need to do better .
- JMJoe MaddoxSep 20, 20251.0Did not pack up my order, we went hungry today with no food. Do not buy here
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings and flavors does Wingstop Jacksonville S Jackson St offer?
Wingstop offers classic and boneless wings, as well as tenders, with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the operating hours for Wingstop in Jacksonville, TX?
Wingstop is open daily from 10:30 AM to midnight for dine-in, takeout, and delivery.
Does Wingstop Jacksonville offer delivery and takeout services?
Yes, Wingstop offers in-store pickup, delivery, same-day delivery, and no-contact delivery options.
Is there a drive-through available at Wingstop Jacksonville S Jackson St?
No, Wingstop Jacksonville S Jackson St does not have drive-through service and is closed for that option every day.
How can I order Wingstop online for delivery or pickup in Jacksonville?
You can order online through their menu link at https://www.wingstop.com/location/wingstop-811-jacksonville-tx-75766/menu or by using the Wingstop app from Apple or Android app stores.
What payment methods are accepted at Wingstop Jacksonville?
Wingstop accepts American Express, Discover, MasterCard, and Visa credit cards.
Where is Wingstop located in Jacksonville, TX?
Wingstop is located at 1502 S Jackson St, Jacksonville, TX 75766, USA.
What nearby restaurants can I visit before or after Wingstop Jacksonville?
Nearby restaurants include Sweet Frog Premium Frozen Yogurt for dessert, Donut Palace for breakfast or sweets, Dairy Queen for ice cream treats, Jack in the Box for burgers and tacos, Burger King for fast food, and Pizza Hut for pizza.
What nearby stores can I visit if I need mobile service or shopping while at Wingstop Jacksonville?
Nearby you can find T-Mobile for mobile phone services, Scott's Jewelry for jewelry shopping, Sears Hometown Store for appliances, and Hibbett Sports for sporting goods and shoes.
Are there any nearby health or fitness facilities close to Wingstop Jacksonville?
Yes, Morgan Roy DC offers chiropractic and family practice services; UT Health East Texas Urgent Care and QuickVisit Urgent Care provide medical services; Anytime Fitness is available for gym and fitness training.