Whataburger

4.2
1676 reviews
Whataburger Pole Sign
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Business Details

627 S. Jackson St., Jacksonville, TX
75766, United States
(903) 586-7211
http://www.whataburger.com/
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About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Whataburger
627 S. Jackson St., Jacksonville, TX
75766, United States

Hours

Reviews

4.3
1,644 reviews
5 stars
1,021
4 stars
321
3 stars
140
2 stars
55
1 star
107

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as cold, soggy fries and improperly cooked burgers.

Customer Service

While some reviews praised friendly staff, others highlighted rude service and poor management, particularly during evening shifts.

Cleanliness

The restaurant was frequently noted for its cleanliness, including restrooms and dining areas.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.

Drive-Thru Efficiency

The drive-thru service was generally praised for being fast and efficient, especially during busy times.
  • MS
    Matthew Scott
    Nov 13, 2025
    5.0
    Clean, prompt and friendly service
  • WK
    Wouter Kunnen
    Nov 11, 2025
    2.0
    Coffee was cold. Milkshake was more ice-cream than a shake
  • LR
    Loretta Roberts
    Nov 5, 2025
    5.0
    Sparkling clean restrooms.
  • AM
    Abigail Mclauchlin
    Oct 23, 2025
    4.0
    The burgers are juicy, flavorful, and cooked just the way I like them. I also love their breakfast options and the variety of sauces you can choose from. The staff are friendly and make sure orders are accurate, and the drive-thru is usually quick even during busy times. The restaurant is clean and welcoming, making it a great spot to grab a meal with family or friends. 🍔🍟🥤
  • LC
    Leah Cummins
    Oct 19, 2025
    5.0
    I just came through and was greeted by the sweetest employee . She was super busy but never failed not to smile. Just so positive. I’ll be back for sure. Thank you Lydia.
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Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Jacksonville, TX?

Whataburger in Jacksonville, TX is open 24 hours a day, seven days a week.

Does Whataburger serve breakfast all day?

Yes, Whataburger serves breakfast throughout the day along with lunch and dinner.