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Whataburger

4.2
(1699 reviews)

Business Details

627 S. Jackson St., Jacksonville, TX
75766, United States
(903) 586-7211
http://www.whataburger.com/

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Whataburger
627 S. Jackson St., Jacksonville, TX
75766, United States

Hours

Reviews

4.2
1,699 reviews
5 stars
1,036
4 stars
325
3 stars
142
2 stars
57
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness is mixed; while many customers praised the friendly service, others reported rude interactions and poor management responsiveness.

Order Accuracy

Several customers experienced issues with incorrect orders, including missing items and incorrect food preparation.

Food Quality

The quality of food received mixed reviews; some praised the freshness and flavor, while others noted issues with cold or poorly cooked items.

Cleanliness

The restaurant is generally reported as clean, with many customers highlighting the cleanliness of the dining area and restrooms.

Speed of Service

Service speed varies significantly; daytime visits are often praised for efficiency, while evening shifts reportedly suffer from delays and disorganization.
  • DG
    Daisy Garcia
    Feb 25, 2026
    5.0
    Awesome food and great customer service. Will definitely be visiting again.
  • RR
    Ray
    Feb 20, 2026
    1.0
    Trash service.
  • DO
    Donald Olsen
    Feb 11, 2026
    5.0
    Its a what a burger
  • JR
    J.L. B.H. (RRB)
    Feb 9, 2026
    3.0
    It's just ok the food was thrown together nothing was hot soda machine was out of the only thing a diabetic can drink. Got our food quick but that's about the best part of the experience.
  • MM
    maria Moreno
    Feb 4, 2026
    4.0
    Had my order ready didn't have to wait for long time

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Jacksonville, TX?

Whataburger in Jacksonville, TX is open 24 hours a day, seven days a week.

Does Whataburger serve breakfast all day?

Yes, Whataburger serves breakfast throughout the day along with lunch and dinner.

Brand Certified Facts from Whataburger

This information is certified by Whataburger and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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