Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Jacksonville Subway® Restaurant at 1127 S Jackson St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.6
268 reviews
5 stars
112
4 stars
51
3 stars
34
2 stars
21
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Several reviews highlighted issues with food quality, such as dry bread, incorrect toppings, and overall dissatisfaction with the freshness of ingredients.
Management
There were mixed reviews about management, with some customers noting improvements under new management, while others criticized the lack of supervision and poor employee behavior.
Order Accuracy
Numerous customers experienced issues with order accuracy, particularly with online orders and drive-thru service, leading to complaints about receiving incorrect items.
Cleanliness
Some reviews mentioned cleanliness issues, including unsanitary conditions and concerns about food handling practices.
- DTDan ThayerNov 10, 20251.0This is the worst location I have ever visited. They rarely make the sandwich the way you request and they always skimp on the toppings. The bread is dry and flaky. The owner doesn't care about the customer, as no matter how many times you complain about an order being wrong they don't do anything about it. Don't waste your money here.
- RCRachel CookSep 24, 20255.0Unlock subway.
- JTJordan TewSep 11, 20255.0This location has really improved. The manager Ally made sure our food and experience was great. I’m glad to see our local Subway back to being a good place to eat again!
- SSS SAug 16, 20251.0I would highly suggest NOT ordering online. All the veggies were only on one side.
- AGAnnette GardnerAug 2, 20254.0Ordered 2 BMT’s online. Picked them up, got home and both were wrong. Went back up there and explained what happened. Was initially gonna go off but I observed the environment first and I could tell the manager on duty was having a rough day with the little gentleman that was working with her. She fixed my order and let us have the other two that were wrong. She looked like she was just having a hard day. So instead I choose to help her smile and tell her it is ok just breathe as I understood things happen and everyone has a “off” day. I hope that made her day little better. Ty to that manager that fixed it and did it with a smile.
Frequently Asked Questions About Subway
What are the operating hours of the Subway restaurant at 1127 S Jackson St in Jacksonville, TX?
The Subway restaurant is open every day from 9:00 AM to 10:00 PM.
Does this Subway location offer delivery services?
Yes, the Subway at 1127 S Jackson St offers delivery services.
Can customers dine in at the Subway on S Jackson St?
Yes, this Subway location serves dine-in meals and also offers takeout and curbside pickup.
Is catering available at this Subway restaurant?
Yes, the Subway restaurant provides catering services to meet your event needs.
What meals are served at the Subway located in Jacksonville, TX?
This Subway serves breakfast, lunch, and dinner.
Are there any holiday closures for this Subway location?
Yes, the restaurant is closed on November 27, 2025, and December 25, 2025 for holidays.
Where can I find the menu for the Subway at 1127 S Jackson St?
You can view the full menu online at https://subway.com/en-us/restaurant/12535-0/menu
What nearby fast food restaurants are close to Subway at 1127 S Jackson St?
Nearby fast food options include Sonic Drive-In and Wendy's, providing alternative dining options around your visit.
Are there any gas stations near the Subway at 1127 S Jackson St?
Yes, Shell, Exxon, and Fast Fuel gas stations are located nearby for your fueling needs.
How can customers utilize nearby services like Jacksonville Taxi Service when visiting Subway?
Jacksonville Taxi Service nearby offers convenient transportation to and from the Subway restaurant, making it easier for customers without personal vehicles to visit.