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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Jacksonville, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1105 S. Jackson Street for the ultimate SONIC experience!
Customers reported a mix of experiences with service, ranging from friendly and fast to rude and slow.
Food Consistency
Food quality varied significantly, with some items praised as fresh and delicious, while others were described as overcooked or bland.
Order Accuracy
There were multiple complaints about incorrect orders and issues with the app, leading to frustration among customers.
Facility Condition
Many reviews highlighted the poor condition of the parking lot and malfunctioning order screens, impacting the overall experience.
Customer Experience
While some customers had positive experiences, others expressed dissatisfaction with long wait times and unclean facilities.
TT
Tisha Tutt
5 days ago
5.0
Chocolate, strawberry, banana, hot fudge milkshake
LR
Loretta Roberts
Nov 5, 2025
3.0
I think they should provide a sparkling clean restroom for customers. Don't you?
DS
david sizemore
Nov 1, 2025
5.0
Always good food at a fair price.
LC
Louann Cunningham
Oct 12, 2025
2.0
Ordered 2 cherry limeade drinks and tots. Limes were not squeezed at all, and the drink tasted weird ... bad water, possibly. Tots were not hot, just warm. Very frustrating pulling up in a truck that barely fits between the signs.