Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,889 reviews
5 stars
754
4 stars
385
3 stars
322
2 stars
137
1 star
291
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Service Quality
Service was often described as rude or unprofessional, with several customers noting a lack of courtesy from staff.
Food Quality
Customers frequently complained about cold or poorly prepared food, including hard fries and undercooked items.
Efficiency
Long wait times and inefficient service were common complaints, especially during busy hours.
Staff Competence
Several reviews highlighted the need for better training and management of staff to improve overall service.
- RMRhonda MillerNov 16, 20255.0I love me some McDonald's
- CHCorina HernandezNov 3, 20251.0Love McDonalds but the managers give you attitude for asking for damn ketchup when asked since they don’t provide them in your bags nomore ! Don’t know your name maam but you worked today 11/3/2024 I was in around 3:30 Nd gave me a nasty face and attitude my first time in 30 years giving giving a bad review
- EJEmerald JerniganOct 25, 20251.0Only McDonald’s in town. Every time we go they always get something wrong. Or don’t provide it at all. It’s like they can’t read. And they never give the sauces then when you walk in to get it fixed there’s ALWAYS attitude. Just do your job correctly the first time.
- BSBryant StemmOct 23, 20255.0Juana was very helpful and I appreciate that no gold sauce but she tried her best to help with something else
- SPSheryl Lynn ParetiOct 12, 20254.0Due to line at one counter register open, for dine in service. I opted to use Kiosk, sign into my McDonalds account scanning my account bar code ar the kiosk and order my food. But couldn't pay with cash ir card at kiosk. Had to opt for paying at counter, get printout and stand in line to pay at counter. Very frustrating and time waisted. Employee is aware of the kiosk not accepting payments. Imo the manager, should have a sign on kiosk warning customer, they can order but not pay at kiosk. Next time I will order by phone not both with kiosk.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 402 S Jackson St in Jacksonville, TX?
McDonald's is open from 4:00 AM to 1:00 AM Monday through Wednesday and Sunday, and 24 hours from Thursday through Saturday.
What are the delivery service hours for this McDonald's location?
Delivery is available daily from 6:00 AM to 11:00 PM except on Thursday when it closes at 10:30 PM.
Does this McDonald's have a drive-thru and what are its operating hours?
Yes, the drive-thru is available from 4:00 AM to 1:00 AM Sunday through Wednesday, and operates 24 hours Thursday through Saturday.
How can I order food for delivery or pickup from this McDonald's?
You can order delivery or curbside pickup through their delivery website or via the McDonald's App available on iOS and Android.
What payment methods are accepted at McDonald's Jacksonville TX?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is WiFi available at this McDonald's location?
Yes, McDonald's offers free WiFi for customers.
Where is this McDonald's located?
This McDonald's is located at 402 S Jackson St, Jacksonville, TX 75766, USA.
What nearby parks can I visit before or after dining at McDonald's?
You can visit Cherokee Trace Wildlife Park nearby, which is a natural park and wildlife sanctuary, perfect for outdoor activities.
Are there other fast food restaurants near this McDonald's?
Yes, KFC and Taco Bell are nearby fast food options offering chicken and Mexican cuisine respectively, providing variety close to McDonald's.
What convenience stores are close to McDonald's in Jacksonville, TX?
CEFCO Convenience Store and Food Fast are nearby convenience stores where customers can shop for quick essentials before or after their meal.