Brand Certified
McDonald's
3.6(1911 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
402 S Jackson St, Jacksonville, TX
75766, United States
Certified by McDonald's • Mar 01, 2026
(903) 586-9520
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,911 reviews
5 stars
768
4 stars
389
3 stars
323
2 stars
139
1 star
292
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, rude staff, and incorrect orders, leading to a negative dining experience.
Food Quality
Many reviews mentioned cold or poorly prepared food, including old fries and improperly cooked items.
Staff Competence
Several customers expressed concerns about the lack of training and attentiveness among staff, resulting in repeated order mistakes.
Positive Experiences
Despite the negative feedback, some customers praised individual staff members for their friendliness and noted that food was sometimes good and served quickly.
- TTTisha Tutt3 days ago4.0As good as it gets, and it’s always the same so you can always depend on it
- CRCharles Rogers5 days ago1.0Did an online curbside pickup order of a Big Mac meal. Waited 20 minutes in parking spot. Finally went in to check on it. Then had to wait another 5 minutes. Ridiculous to take that long for one meal. All the other cars that were after me in curbside got their orders and left and others after them came and went. There i sit waiting and waiting. There won't be a next time. It's not worth the anxiety to patronize this place.
- ZFZachary FraenzaFeb 12, 20261.0The absolute worst at being fast every single time they ask me to park and wait... Id rather sit in the drive through... Get real with realistic que times please or hire more competent workers that don't need to as me to park and wait... Go to Whitehouse or Lufkin don't come here.....
- PWPreston WadkinsFeb 12, 20265.0Good
- EPElizabeth PazFeb 10, 20265.0I had a great experience
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website