Brand Certified
Dairy Queen
4.0(600 reviews)
Certified by Dairy Queen • Mar 01, 2026
Business Details
1501 South Jackson Street, Jacksonville, TX
75766, United States
Certified by Dairy Queen • Mar 01, 2026
(903) 586-3633
Certified by Dairy Queen • Mar 01, 2026
https://www.dairyqueen.com/en-us/locations/tx/jacksonville/1501-s-jackson-st/14301/
Certified by Dairy Queen • Mar 01, 2026
About
Certified by Dairy Queen • Mar 01, 2026
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Location
Certified by Dairy Queen • Mar 01, 2026
Hours
Certified by Dairy Queen • Mar 01, 2026
Reviews
4.0
600 reviews
5 stars
316
4 stars
127
3 stars
60
2 stars
33
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor service.
Food Quality
Food quality varies significantly; some customers enjoyed fresh and tasty meals, while others received cold or poorly prepared items.
Cleanliness
The restaurant is generally reported as clean, but some reviews mention issues with cleanliness and maintenance.
Order Accuracy
There are multiple complaints about incorrect orders and issues with the drive-thru service.
Speed of Service
Service speed is inconsistent, with some customers experiencing long wait times.
- GHGuy Hoote3 days ago5.0FANTASTIC FOOD, FANTASTIC SERVICE. FRIENDLY, PROFESSIONAL SERVICE AND STAFF! WONDERFUL FOOD SPECIALS! ABSOLUTELY WONDERFUL TIME. WILL VISIT AGAIN!!
- PRPaul Roddy6 days ago4.0I do like the tacos at this resturant every once in a while. The soft serve blizzards are also good while traveling
- LKLinda KindelFeb 22, 20261.0I ordered a child’s hamburger and an ice cream cone. After eating at this restaurant, I developed a bacterial infection and have been sick for more than a week. I have never had this problem with other Dairy Queen’s. Avoid this restaurant.
- AJAshton JarvisFeb 14, 20265.0Our family of five had an excellent dinner at this DQ. Our orders were all correct and the food was delicious. The staff was friendly and the restaurant was very clean. Will be back when we are through Jacksonville.
- DDDemonFeb 12, 20265.0Absolutely love the staff at Jacksonville DQ so friendly great service food has always been good when we go!
Brand Certified Facts from Dairy Queen
This information is certified by Dairy Queen and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website