Many customers reported poor service, with staff being rude, unprofessional, and unmotivated.
Food Quality
Numerous reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with their meals.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions in the kitchen and restrooms.
Staff Attitude
A recurring theme was the lack of friendliness and professionalism among staff, leading to negative customer experiences.
Inconsistent Experience
Customers experienced inconsistencies in food availability and order accuracy, often comparing this location unfavorably to others.
AR
Alex Remigio
1 day ago
5.0
Food it’s good
BW
Billy Williams
5 days ago
5.0
We love dairy Queen
SC
Susanne Cantrell
Nov 15, 2025
5.0
You cant beat a blizzard
BS
Brad Schuetz
Nov 1, 2025
5.0
The staff was very friendly and the food was fresh and hot.
AQ
Angela Quinalty
Oct 7, 2025
1.0
I’m not one to complain, but I had a terrible experience here. My ice cream was freezer burnt (I had to get it out of the freezer myself) and the kitchen looked disgusting. The restaurant was very dingy and had no charm. The service was poor, I felt like a burden unwelcome. I will never come back to this location.
Dairy Queen is located at 607 E Rusk St, Jacksonville, TX 75766-5017, United States.
What are the operating hours of Dairy Queen in Jacksonville?
Dairy Queen is open Monday through Saturday from 7:00 AM to 9:00 PM and Sunday from 8:00 AM to 9:00 PM.
How can I place an order at Dairy Queen in Jacksonville?
You can place your order online for pickup via their official order website: https://www.dairyqueen.com/en-us/order/pickup/n/14302/
Is there a mobile app for Dairy Queen that offers exclusive deals?
Yes, you can download the DQ Texas App to access exclusive deals. More information is available at https://dqtexas.com/mobile-app/
What types of food does Dairy Queen in Jacksonville serve?
Dairy Queen is a fast food restaurant and ice cream shop offering various fast food items and desserts.
What is the contact phone number for Dairy Queen at 607 E Rusk St?
You can contact Dairy Queen at +1 903-586-9859.
Can I find other ice cream shops near Dairy Queen in Jacksonville?
Yes, nearby ice cream shops include Paleteria Chilangos 2 and Super SNO, both offering fast food and desserts.
What nearby places can I visit for shopping before or after my visit to Dairy Queen?
Nearby shopping locations include Margot's Creations (flowers and gifts), Cindy's Florals Gifts & More (flowers and clothing), and Mely's party supply and event planning store.
Are there any financial services near Dairy Queen in Jacksonville?
Yes, financial services nearby include Gold star fiance jacksonvile tx, Edward Jones - Financial Advisor J. Brian Holcomb, CFP®, J'ville Title Loans, and Prosperity Bank.
What attractions or stadiums are close to Dairy Queen in Jacksonville?
The Tomato Bowl, a local football stadium and professional sports venue, is located nearby and can be a great place to visit before or after enjoying your meal at Dairy Queen.