Brand Certified

Dairy Queen

3.9

(409 reviews)

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Business Details

607 E Rusk St, Jacksonville, TX

75766-5017, United States

(903) 586-9859

https://www.dairyqueen.com/en-us/locations/tx/jacksonville/607-e-rusk-st/14302/

About

Fast Food RestaurantIce Cream Shop

Location

Dairy Queen

607 E Rusk St, Jacksonville, TX

75766-5017, United States

Get Directions

Hours

Monday7:00 AM - 9:00 PM

Tuesday7:00 AM - 9:00 PM

Wednesday7:00 AM - 9:00 PM

Thursday7:00 AM - 9:00 PM

Friday7:00 AM - 9:00 PM

Saturday7:00 AM - 9:00 PM

Sunday8:00 AM - 9:00 PM

Reviews

3.9

409 reviews

5 stars

197

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, with staff being rude, unprofessional, and unmotivated.

Food Quality

Numerous reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with their meals.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions in the kitchen and dining area.

Staff Attitude

Several reviews highlighted a lack of friendliness and professionalism among the staff, impacting the overall customer experience.

Inconsistent Experience

Customers experienced inconsistency in food availability and order accuracy, leading to frustration and disappointment.

BD
Billy Dison
Dec 26, 2025
5.0
Polite people,good prices
AR
Alex Remigio
Nov 23, 2025
5.0
Food it’s good
BW
Billy Williams
Nov 19, 2025
5.0
We love dairy Queen
SC
Susanne Cantrell
Nov 15, 2025
5.0
You cant beat a blizzard
BS
Brad Schuetz
Nov 1, 2025
5.0
The staff was very friendly and the food was fresh and hot.

Brand Certified Facts from Dairy Queen

This information is certified by Dairy Queen and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources

Certified March 01, 2026Yext Knowledge Graph

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