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Brand Certified

Dairy Queen

4.0
(606 reviews)

Business Details

(903) 586-3633

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Location

Dairy Queen
1501 South Jackson Street, Jacksonville, TX
75766, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 12:00 AM
Saturday6:00 AM - 12:00 AM
Sunday8:00 AM - 11:00 PM

Reviews

4.0
606 reviews
5 stars
318
4 stars
127
3 stars
60
2 stars
34
1 star
67
  • GD
    Gene Durant
    Apr 18, 2026
    2.0
    To go orders are shove out the window."They will eat it" . March 11 and April 9 at lunch DQ got my order wrong. Took it back and employees all got a big laugh about it . Busted They did make my order right . If you get a to go check it.
  • EP
    E. Rose Powell
    Apr 15, 2026
    1.0
    Google has this place open until 11pm. FYI Google is wrong. It closes at 10pm according to a paper sign on the door. However at 9:50 they had already locked the doors... so we went around the drive through and the lady was rushing us and very rude about it. I tried to be fast and ordered something that was advertised on their big lit up screen just to be told they don't have that anymore. That would have been fine had she not had an attitude about it. We ended up leaving and cancelling anything. I absolutely hate being the last customer and was trying to find somewhere not closing at 10, but I've been moving all day and just wanted a hot meal. Really frustrating. I give a lot of grace because I've done that job but I've been to the location before and it was "fine" on customer service and good on food which is why it's not 1 star across the board. If it had been amazing last time and this happened I would not be leaving a review at all but "meh" and "awful" don't bode well.
  • SK
    Skyler Kramer
    Mar 31, 2026
    1.0
    Showed up 9:45 before they closed and they refused to serve me even thought they were open they said sorry we’re closed we close at 10 I said well it’s not 10 yet and lazy workers refused serve me even though they’re open technically
  • JH
    Josh Hunter
    Mar 17, 2026
    1.0
    Service was good the whole order was cold and made wrong. Normally love eating here today just wasn’t it.
  • GH
    Guy Hoote
    Mar 2, 2026
    5.0
    FANTASTIC FOOD, FANTASTIC SERVICE. FRIENDLY, PROFESSIONAL SERVICE AND STAFF! WONDERFUL FOOD SPECIALS! ABSOLUTELY WONDERFUL TIME. WILL VISIT AGAIN!!

Brand Certified Facts from Dairy Queen

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Certified April 26, 2026Yext Knowledge Graph
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