Numerous customers reported issues with food quality, including cold, overcooked, and poorly prepared items.
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and lack of attention.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms.
Order Accuracy
Many customers experienced problems with incorrect orders and missing items.
Value for Money
Customers expressed dissatisfaction with pricing, feeling that the food did not justify the cost.
KE
Krisstal Enright
Nov 7, 2025
1.0
Ordered food to go over the phone. Got there and waited 30 minutes in line with only one car ahead of me then get to the window they hand me the food take my card give it back my card and I'm about to drive off when they say I need your card back the card machine is not working it hasn't been all day. They should have let me know that it hasn't been working all day so we didn't have to waste our time waiting for the food when we could have gone somewhere else that the card machine was working
VV
Vanessa Valencia
Oct 19, 2025
1.0
Do NOT EAT HERE!! The food was extremely cold and when I told the cashier to remake it the cook was messing with stuff in the lobby. She then walked to the back and started handling my food. She had no washed her hands or put on gloves. The staff was not nice and proceeded to talk Spanish about me and the other staff which I don't care. But when they gave me my food and I answered in Spanish they did not know what to say or do. I am so disgusted. Even worse couldn't get a refund because the manager was not there. I was forced away with cold food that was prepared by someone that had just stretched her head, playing with her hair, and was fixing her bra in her shirt without washing her hands. If the GM or MGR see this I'd love a refund!
GM
Glenn Moret
Sep 14, 2025
1.0
Stopped by for a blizzard Sunday afternoon on our way home. Wife ordered two blizzards and asked for a glass for water. Girl told her she didn’t know the price of the glass. My wife was surprised and questioned the cost. Girl adamant about the price. Wife told her to forget the water. If she hadn’t already ordered the blizzards we wanted we would have left. Charging for a small plastic glass for a drink water is outrageous. Never stop there again.
CM
Crissie McAnear
Aug 14, 2025
1.0
This is beyond nonsense. I didn't pay for taco shells. Horrible! All 3 of my tacos barely made one taco. DO NOT RECOMMEND!
IS
Isaiah Stults
Jul 20, 2025
5.0
Taylor provided wonderful customer service and was very helpful in my experience. 10/10 meal and service!
What are the opening hours of Dairy Queen in Jacksboro, TX?
Dairy Queen is open from 11:00 am to 10:00 pm Sunday through Thursday, and from 11:00 am to 11:00 pm on Friday and Saturday.
Where is Dairy Queen located in Jacksboro?
Dairy Queen is located at 709 North Main Street, Jacksboro, TX 76458, USA.
How can I place an order for pickup at Dairy Queen?
You can place an order for pickup online at https://www.dairyqueen.com/en-us/order/pickup/n/14300/.
Is there a mobile app for Dairy Queen Texas with special deals?
Yes, you can download the DQ Texas App for exclusive deals at https://dqtexas.com/mobile-app/.
How can I contact Dairy Queen in Jacksboro?
You can reach Dairy Queen by phone at +1 940-567-5362.
Does Dairy Queen in Jacksboro have a Facebook page?
Yes, Dairy Queen's Facebook page can be found at https://www.facebook.com/350852878281850 under the username DQ14300.
What types of food does Dairy Queen in Jacksboro serve?
Dairy Queen is a fast food restaurant offering ice cream, burgers, and other fast food items.
What attractions are near Dairy Queen in Jacksboro for a quick visit before or after dining?
Nearby attractions include Fort Richardson Texas State Park, a park and skate park, and you can also visit other eateries like Sonic Drive-In or Trevino's Craft Smokehouse.
Are there any pet or garden supply stores near Dairy Queen in Jacksboro?
Yes, H-Brand Livestock Pet & Garden Supply is nearby and offers pet services and gardening products.
What amenities around Dairy Queen can offer additional services such as car repair or banking?
Nearby, you can find T & S Auto Service for automotive repair and Jacksboro National Bank for banking and mortgage services.