Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Itasca, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1204 East Main Street for the ultimate SONIC experience!
Location
Hours
Reviews
3.9
706 reviews
5 stars
335
4 stars
145
3 stars
97
2 stars
52
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received high praise for friendliness and efficiency, while others were criticized for poor attitudes and mistakes.
Food Quality
Food quality is inconsistent; some customers enjoyed hot and fresh meals, while others reported cold or incorrect orders.
Speed of Service
Service speed is a common complaint, with many customers experiencing long wait times for their orders.
Cleanliness
The cleanliness of the location received positive feedback, although some customers noted issues with dirty tables and unsanitary conditions.
- LCLascelles CuffDec 27, 20255.0Damu was very personable, courteous and helpful!!!
- JBJustin BledsoeDec 15, 20251.0Worst experience ever stood in line for 10 minutes before anyone got my order and yet the food was cold. All together waited 35 mins for the nasty food I have gotten
- ASAdriana SaldanaNov 12, 20255.0It was an excellent experience eating at this place, the food was hot and fresh. Rosa was really professional and friendly. I would definitely go back to this place.
- CNCheese NachosNov 1, 20252.0Lily at the register is terrible. I understand it’s probably her first job but if you don’t wanna talk to customers don’t be in customer service. She walked past me too many times to count while my order was already done on the counter just waiting for her to grab it. Otherwise this location is alright. They never put your sauces in with your order tho so always ask and double check. Just like this time with lily who just hates her life.
- BGBryan GrimesOct 26, 20251.08:18 on a Sunday morning. After sitting in the drive thru for several minutes with no response, I pulled around and went inside to the counter. After a couple of minutes, a lone worker came out of the kitchen area and told me nobody else was there and he did not know how to work the register.