Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Italy, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1020 Dale Evans Drive for the ultimate SONIC experience!
Location
Hours
Reviews
3.4
186 reviews
5 stars
80
4 stars
27
3 stars
18
2 stars
11
1 star
50
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service and rude employees, with many expressing frustration over long wait times and unhelpful staff.
Food Quality
There were numerous complaints about food being cold, stale, or incorrect, with some customers describing their meals as inedible.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service from specific employees and enjoyed their food when it was fresh.
Cleanliness Issues
Several reviews highlighted unsanitary conditions in the restaurant, including dirty floors and unkempt dining areas.
- MGMargaret Gant4 days ago1.0I placed an order on the app .. wemt to store and employees refused to filly.orser told me to cancel it online ... THERE IS NO WAY TO CANCEL IN THE SONIC APP ... phone number is not available or out ...
- LHLaura HirthDec 20, 20253.0I can’t believe how much ace they gave me in my rt 44. There is literally barely any drink… The burger was good though. Make sure you ask for light ice!!
- ELEddie LedesmaNov 13, 20251.0The two girls in there were rude
- AGAlexis GoodnoeNov 4, 20251.0I am absolutely disgusted. I bought my mother-in-law a shake today from sonic in Italy. She had plastic in her shake This is absolutely wrong and it’s not the plastic from the cup because the cup lid is perfectly fine in this picture. So someone didn’t do their job, right
- LFLM FanavaOct 26, 20255.0Great service, especially that I ordered lunch at 10 am. The cashier was kind, and didn’t have an issue with making me lunch instead of breakfast. The food was yummy!!!