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McDonald's

3.8
(1570 reviews)

Business Details

100 Kinfolks Ln, Italy, TX
76651, United States
(972) 483-1065
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
100 Kinfolks Ln, Italy, TX
76651, United States

Hours

Reviews

3.8
1,570 reviews
5 stars
719
4 stars
302
3 stars
229
2 stars
97
1 star
223

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Friendly Staff

Despite service issues, many reviews highlighted the friendliness and helpfulness of the staff.

Food Quality

While some customers enjoyed fresh and hot food, others complained about cold items and incorrect orders.

Cleanliness

The restaurant was noted for being clean, although some reviews mentioned dirty tables and lack of supplies.

Misleading Hours

Multiple customers expressed frustration over the location not being open 24 hours as advertised.
  • AS
    Alfonso Smith
    2 days ago
    1.0
    March 3 2026 this McDonald’s say they is closed and on the app it say they close at 11 o’clock it is 1009. Why is McDonald’s is closed? That is ridiculous McDonald’s you say 11 o’clock you need to stay open to a 11 o’clock
  • BB
    B B
    2 days ago
    3.0
    apple watch found at outside on ground curbside
  • KB
    KENNETH BAILEY
    Feb 21, 2026
    1.0
    FOOD WAS COLD AND CUSTOMER SERVICE WAS AWFUL
  • SP
    Skid And pump
    Feb 14, 2026
    5.0
    Staff workers were nice and they helped me a lot , I have 4 kids with me.
  • BH
    Brandon Hemmie
    Feb 14, 2026
    5.0
    I had a great experience at the McDonald’s in Italy, TX. Brad, the manager, was excellent. He was very friendly and clearly cared about making sure everything was right. Even though they weren’t busy, he made my food fresh to order, and it ended up being some of the best McDonald’s I’ve had. I eat at McDonald’s fairly often, and this location really stood out because of the service and attention to detail. Brad made sure I was taken care of and the whole experience was quick, easy, and enjoyable. I’ll definitely be stopping here again when I pass through. Go Army!

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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