Location.com logo
Brand Certified

McDonald's

3.6
(2296 reviews)

Business Details

2410 N Story Rd, Irving, TX
75062, United States
(972) 252-8508
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2410 N Story Rd, Irving, TX
75062, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

3.6
2,296 reviews
5 stars
986
4 stars
429
3 stars
314
2 stars
142
1 star
425
  • HH
    HumbleReviews
    Apr 3, 2026
    4.0
    It’s McDonals.. tastes the same everywhere. Customer service was good and people are fast.
  • CC
    Cookie
    Mar 31, 2026
    3.0
    Idk who was worse...the machines or the teens
  • NF
    Naye Flores
    Mar 23, 2026
    3.0
    Fries are always cold, the meat burgers it's cold and not a good taste besides that the customer service that is too poor sad.
  • WW
    williwill
    Mar 8, 2026
    1.0
    I come to this location because it’s the closest to us, but unfortunately the service is consistently bad. The biggest issue seems to be when an employee named Keylin is working. Every time we’ve interacted with her, she is extremely rude and makes no effort to hide her attitude. Everyone has bad days, but this has been a repeated experience over multiple visits. Customer service goes a long way, and it makes the experience unpleasant when someone clearly doesn’t want to help customers. I’m not driving to another location, so we keep coming here, but I really hope management addresses the customer service issues because this location could be much better.
  • AR
    Anahi Ramos
    Feb 26, 2026
    1.0
    I had to write this review after calling several times and finally after the 4th call, I spoke to the manager named Yanira and worsened the situation. HORRIBLE CUSTOMER SERVICE!!!!!! I was calling to let them know the chicken nuggets were old and cold. I wasn’t even upset, my son had just gotten off work so I told him to pass by since I’m already in bed, tired from a long day/night. I sent him the pictures of food to show them. I told her he was about to go through drive thru and show her. I even said I could send a pic of receipt…she sarcastically said “hmmmmm” like yea sure. She literally said “if you don’t bring the food, I can’t give it to you”, I said ma’am I’m in bed and if you see the pictures, you wouldn’t even eat them either. I told her I would then proceed to throw them out and write a review and she said “okay bye”. I didn’t even get an apology for giving us the food like that. UPDATE : my kid actually came home with the 10nuggets , she gave them to him. She knew too. Unfortunately it was too late, I’m leaving this review because it’s not just about getting the food back… customer service was horrible!

Frequently Asked Questions About McDonald's

What are the McDonald's operating hours at 2410 N Story Rd, Irving, TX?

McDonald's at 2410 N Story Rd, Irving, TX is open 24 hours every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers 24/7 drive-thru service.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: