Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Irving N MacArthur. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.6
401 reviews
5 stars
186
4 stars
67
3 stars
47
2 stars
22
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members like Ricardo and Danny received praise for their friendliness and efficiency, others, particularly the manager Ricardo, were criticized for rudeness and unprofessional behavior.
Food Quality
Food quality is inconsistent; some customers enjoyed fresh and flavorful wings, while others reported issues with undercooked or overcooked items, soggy fries, and missing components in their orders.
Order Accuracy
Numerous complaints about incorrect orders and poor handling of mistakes, with customers expressing frustration over receiving wrong items and inadequate responses from staff.
Cleanliness and Environment
The cleanliness of the location received mixed reviews, with some customers noting a clean environment while others reported unpleasant odors and unsanitary conditions.
Wait Times
Customers frequently mentioned long wait times for food, both for orders placed in-store and for takeout, leading to dissatisfaction with the service.
- OMOutdoor Urban Mama2 days ago1.0Chicken was way too salty to consume. This is the second time I’ve ordered from this Wingstop and had a BAD experience with the food. First time was May 2025 and this is the second time Jan 2026. I wanted to give them another try to judge fairly. I figured they probably adjusted their ingredients. I decided to order again this year to see if they have improved on their ingredients and unfortunately the food was still too salty. I ordered their “Boneless Meal Deal for 2” choosing the following flavors (Dallas Cowboys Hot lemon, Original Hot and Spicy Korean Q and Fries). Totally disappointed! Even my entire family agrees. Why is it so salty? Assumption: The chicken is not fresh. It’s prepared from the factory and soaked in salt to prevent from spoiling and longer freezer life and then additional seasonings are added at the local restaurant. Nothing fresh about Wingstop. I certainly will not be ordering from Wingstop again. The last thing we need is kidney damage and high blood pressure from over intake of sodium from salty foods.
- BBBrayden BryantJan 4, 20265.0Just wanted to shout out Ricardo, anytime I go in and see him I know my food was sauced and tossed with love, thanks for always taking care of us man!
- JMJanya MercierJan 2, 20261.0January 1,2026 at 11:15pm I walked in the store seen my name said ready African American dude with hair was rude and had a attitude first his told me wait and then said never mind I said I’m here for my order stated my name he walked away said I’m waiting for your sides I only had 5pc corn seen him making every other order so I stated I been waiting over 5 minutes and you told me you you only making my sides he said what what’s your name I stated and he said who whole time my food be ready and I stated “wow whole time my food been ready” mind you this is a call in order should’ve been ready by 11:00 or so I ain’t get my food till 11:30 and he stated don’t get bark” overall bad customer service will not be returning when he own shift I ain’t ever had this problem before got my food and it was cold
- RGRal'Chell GREENDec 28, 20255.0Ordered take out and I was pleased with my food! Everything was fresh and the wings were delicious! Best wingstop I’ve had in a long time and I will be back the next time I am in Texas!
- ACAustin CarterDec 22, 20255.0Just left wingstop OSIEL AND RICARDO were amazing working hard as ever but still being cordial and polite they make this store look amazing and treat people great i truly hope corporate sees this because you have 2 amazing staffers ready to do big things for your corporation!!!!
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop Irving N MacArthur offer?
Wingstop Irving N MacArthur offers classic wings, boneless wings, and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the operating hours for Wingstop Irving N MacArthur?
Wingstop Irving N MacArthur is open daily from 10:30 AM to midnight for dine-in, takeout, and delivery.
Does Wingstop Irving N MacArthur offer delivery and pickup services?
Yes, Wingstop Irving N MacArthur offers in-store pickup, delivery, same-day delivery, and no-contact delivery.
Is there a drive-through service available at Wingstop Irving N MacArthur?
No, Wingstop Irving N MacArthur does not have a drive-through service; it is closed for drive-through every day.
What payment methods are accepted at Wingstop Irving N MacArthur?
Wingstop Irving N MacArthur accepts American Express, Discover, MasterCard, and Visa.
Where is Wingstop Irving N MacArthur located?
Wingstop Irving N MacArthur is located at 10009 N Macarthur Blvd Ste 117, Irving, TX 75063, United States.
Can I order Wingstop online for delivery or pickup?
Yes, you can order online for carryout or delivery through their website or mobile apps available on iOS and Android.
What nearby places can I visit around Wingstop Irving N MacArthur?
Nearby you can visit Pure Salon for beauty services, Me-N-Ed's Pizzeria for pizza, and Walgreens for pharmacy and convenience needs.
Are there nearby places that can help with transportation or postal services near Wingstop?
Yes, the UPS Access Point Locker offers courier and postal services nearby, and 7-Eleven provides convenience and gas services in the area.
What entertainment or dining options are available near Wingstop Irving N MacArthur?
Nearby dining options include New York Pizza Pasta & Subs, San Diego Tacos, and Domino's, offering a variety of cuisines to explore before or after your visit to Wingstop.