When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Irving N MacArthur. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude behavior from staff, particularly the manager Ricardo, and complaints about unprofessionalism.
Food Quality
Several customers reported issues with food quality, including overly salty wings, undercooked items, and stale fries, leading to dissatisfaction with their meals.
Positive Staff Recognition
Despite negative experiences, some customers praised specific staff members like Ricardo and Danny for their excellent service and friendliness, indicating that there are capable employees at the location.
Order Accuracy
Numerous reviews mentioned problems with order accuracy, including missing items and incorrect orders, contributing to a frustrating customer experience.
Cleanliness and Environment
Some customers noted cleanliness and a pleasant atmosphere, while others reported issues with the environment, including unpleasant smells and noise.
NI
Nevaeh Irons
Feb 24, 2026
5.0
This wingstop location is the best one I have ever been to. It’s really new inside, clean, and plus the food just adds a cherry on top. I totally recommend eating here.
KB
Kyera Burks
Feb 15, 2026
5.0
To Ugg’s staff was very helpful, informative, and quick with service. I’ll definitely be back!
IA
Issamar Vargas Aguilera
Feb 8, 2026
5.0
I want to give a huge shoutout to the crew working the evening of 2/8/26 (Super Bowl night). Even though it was extremely busy and orders were backed up, everyone was so kind, patient, and understanding. Truly the best—thank you all for your hard work!
AA
Ashlyn
Feb 8, 2026
1.0
I placed my order at 8:15 a.m. on Super Bowl Sunday for a scheduled pickup time of 7:15 p.m. Knowing how busy it would be, I arrived at 7:20 p.m. fully expecting a wait. While waiting, another customer was upset because the app told him his order would take 45–50 minutes; he had placed his order around 6:00 p.m.
By 7:50 p.m., I asked an employee about my order since it was supposed to be ready at 7:15 p.m. I was then told my food would be prepared after the customer who had just placed his order. When I asked how that was possible given that I preordered hours in advance for a specific pickup time, the employee said it was because he wanted his order sooner than I did and it’s Super Bowl. But the fact of the matter is I wanted my order on time.
I placed my order well ahead of time and did not wait until the last minute, yet I was pushed behind customers who ordered much later. This makes preordering completely pointless. What this experience communicates is that customers are better off ordering last minute instead of planning ahead.
I am extremely frustrated with how this was handled and with being told my order would come out after people who had just ordered, despite my preorder and scheduled pickup time. He took my name and number and told me he would cancel my order later. I will dispute this charge if I do not get my money back. I understand you are busy but the lack of customer care is completely apparent today.
OM
Outdoor Urban Mama
Jan 10, 2026
1.0
Chicken was way too salty to consume.
This is the second time I’ve ordered from this Wingstop and had a BAD experience with the food.
First time was May 2025 and this is the second time Jan 2026. I wanted to give them another try to judge fairly.
I figured they probably adjusted their ingredients. I decided to order again this year to see if they have improved on their ingredients and unfortunately the food was still too salty. I ordered their “Boneless Meal Deal for 2” choosing the following flavors (Dallas Cowboys Hot lemon, Original Hot and Spicy Korean Q and Fries). Totally disappointed!
Even my entire family agrees.
Why is it so salty?
Assumption: The chicken is not fresh. It’s prepared from the factory and soaked in salt to prevent from spoiling and longer freezer life and then additional seasonings are added at the local restaurant. Nothing fresh about Wingstop.
I certainly will not be ordering from Wingstop again.
The last thing we need is kidney damage and high blood pressure from over intake of sodium from salty foods.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop Irving N MacArthur offer?
Wingstop Irving N MacArthur offers classic wings, boneless wings, and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the operating hours for Wingstop Irving N MacArthur?
Wingstop Irving N MacArthur is open daily from 10:30 AM to midnight for dine-in, takeout, and delivery.
Does Wingstop Irving N MacArthur offer delivery and pickup services?
Yes, Wingstop Irving N MacArthur offers in-store pickup, delivery, same-day delivery, and no-contact delivery.
Is there a drive-through service available at Wingstop Irving N MacArthur?
No, Wingstop Irving N MacArthur does not have a drive-through service; it is closed for drive-through every day.
What payment methods are accepted at Wingstop Irving N MacArthur?
Wingstop Irving N MacArthur accepts American Express, Discover, MasterCard, and Visa.
Where is Wingstop Irving N MacArthur located?
Wingstop Irving N MacArthur is located at 10009 N Macarthur Blvd Ste 117, Irving, TX 75063, United States.
Can I order Wingstop online for delivery or pickup?
Yes, you can order online for carryout or delivery through their website or mobile apps available on iOS and Android.
What nearby places can I visit around Wingstop Irving N MacArthur?
Nearby you can visit Pure Salon for beauty services, Me-N-Ed's Pizzeria for pizza, and Walgreens for pharmacy and convenience needs.
Are there nearby places that can help with transportation or postal services near Wingstop?
Yes, the UPS Access Point Locker offers courier and postal services nearby, and 7-Eleven provides convenience and gas services in the area.
What entertainment or dining options are available near Wingstop Irving N MacArthur?
Nearby dining options include New York Pizza Pasta & Subs, San Diego Tacos, and Domino's, offering a variety of cuisines to explore before or after your visit to Wingstop.
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