Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Irving W Royal Ln. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.4
784 reviews
5 stars
319
4 stars
137
3 stars
78
2 stars
53
1 star
197
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior.
Food Consistency
Many customers express dissatisfaction with food quality, citing issues like undercooked wings, incorrect orders, and lack of flavor.
Cleanliness and Atmosphere
While some reviews mention a clean environment, others report inappropriate behavior and music from staff, leading to an uncomfortable dining experience.
Order Accuracy
Numerous customers have experienced issues with incorrect orders and missing items, indicating a need for better order management.
- LGLexy Green1 day ago5.0I see some of the previous reviews and it seems maybe there’s been a shift. Because the service was amazing from the moment I stepped in, even while we were seated. My food was seasoned so well, fresh, and well done like I ordered. One of the best experiences I’ve ever had a wingstop!!
- HAHayden Austin4 days ago5.0I wanted to leave a great review for this Wingstop Location. When I arrived the staff got me my pick up order and I decided to dine in. When I told them that they double checked that I had everything to enjoy a great meal. Then towards the end of my meal the cashier checked on me to make sure everything was great and even offered to take my trash for me. While I know they don’t get paid to be wait staff those two small check-ins caught were so nice while my common interactions at quick serve restaurants are generally met with no interaction or human element from the staff. Thanks Wingstop for hiring and training people to be kind humans and provide great customer service. A little goes a long way.
- JSJuli SamanoDec 26, 20251.0This will be my last time coming to this location. The past couple times the wings are cold, employees look like they bearly want to work. This place has gone down bad. Management needs to do better.
- NPNikhil PatelDec 26, 20255.0Went around 12:30 pm today and the guy in the front was very friendly and helpful not only to me but other customers. Food is always good.
- AGAbood GhDec 4, 20251.0Date: December 4, 2025 Time: 9:43 PM It used to be a good location with great service, but not anymore. The employees working at this branch seem completely uninterested in their jobs. As soon as I place an order, I hear comments like “OMG, that’s a big order,” which is extremely unprofessional. This is the second time this has happened. The first time, the cashier asked me if my order was going to be big, as if she didn’t want to take it. I considered making a complaint then but chose not to. Unfortunately, today she did the same thing again, making me feel unwelcome at this location. I was a walk-in customer, but I could clearly see how poorly she treated delivery drivers as well. This will be my last time visiting this location unless the service improves and the staff receives proper customer-service training.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Irving W Royal Ln?
Wingstop Irving W Royal Ln is open daily from 10:30 AM to 1:00 AM.
Does Wingstop Irving W Royal Ln offer delivery and pickup services?
Yes, Wingstop offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Can I place an order online for carryout or delivery at Wingstop Irving W Royal Ln?
Yes, you can order online for carryout and delivery through their website or apps.
What types of wings and flavors does Wingstop Irving W Royal Ln offer?
They offer classic or boneless wings and tenders with over 11 iconic flavors like Lemon Pepper and Original Hot.
Does Wingstop Irving W Royal Ln have a drive-through service?
No, Wingstop Irving W Royal Ln does not have drive-through service; it is closed every day for drive-through hours.
What payment options are accepted at Wingstop Irving W Royal Ln?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Where is Wingstop Irving W Royal Ln located?
It is located at 811 W Royal Ln, Irving, TX 75039, United States.
Are there any other restaurants near Wingstop Irving W Royal Ln where I can dine or grab a quick meal?
Yes, nearby restaurants include Pizza Twist, Subway, Tikka Taco, and In-N-Out Burger, offering a variety of cuisines and dining options.
What nearby services or attractions can I visit around Wingstop Irving W Royal Ln?
Nearby you can find services like Mathnasium for tutoring, V EYE P Las Colinas for eyewear, and Chic Nails Lounge for beauty treatments.
Are there nearby medical and wellness facilities close to Wingstop Irving W Royal Ln?
Yes, nearby facilities include Core Physical Medicine- Irving/Las Colinas, I Smile Family Dental, and Figs Aesthetic Spa.