Wingstop

3.4
766 reviews
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Business Details

811 W Royal Ln, Irving, TX
75039, United States
(972) 444-8477
https://www.wingstop.com/location/wingstop-599-irving-tx-75039/menu
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About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you’re craving insane flavor and customizable wings, Wingstop Irving W Royal Ln is the place to go. Order online for carryout and delivery from Wingstop Irving W Royal Ln to get your hands on our classic or boneless wings as well as our tenders. With over 11 iconic flavors, our cooked-to-order wings will satisfy any craving. From Lemon Pepper to Original Hot, our savory flavors will leave you satisfied after every order. Whatever flavors you like, pair them with our hand-cut, seasoned fries and other signature sides like Cajun Fried Corn or Buffalo Ranch Fries.

Location

Wingstop
811 W Royal Ln, Irving, TX
75039, United States

Hours

Reviews

3.4
766 reviews
5 stars
308
4 stars
135
3 stars
77
2 stars
53
1 star
193

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with instances of rudeness and unprofessional behavior from staff.

Food Quality

Numerous reviews highlighted issues with food quality, including undercooked wings, dry and tasteless items, and incorrect orders.

Wait Times

Customers frequently complained about long wait times for orders, both for pickup and delivery.

Management Issues

Several reviews pointed to poor management and lack of staff training as contributing factors to the negative experiences.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for excellent service and noted positive experiences with food quality.
  • RW
    Rahul Writes
    4 days ago
    2.0
    Wings had only 10% sauce on them Only on one side of the wing Not worth the price
  • KB
    Kelley Barnes
    5 days ago
    1.0
    I don’t know which franchise owner is responsible for this location, but he or she should be held accountable on behalf of the unprofessional employees, the poor service, food, and atmosphere (loud, obscene music). My friend ordered wings for us tonight, and it took nearly an hour for them to prepare overly fried wings and a barely-there fry basket. This is our last time patronizing this restaurant. I do not recommend.
  • LA
    Lala Anthony
    6 days ago
    1.0
    terrible experience every time i come i don’t even know why i give it a chance. food is never well done even after its requested inappropriate music playing, always saying unprofessional things in the kitchen music is also very vulgar. when my husband called to place a order he was called babe and sweetheart by a young man at the register which made him feel very uncomfortable. don’t ask for well done it’s a 40 min wait for something that she be already well cooked. terrible experience they need a new staff or manager or something. Terrible
  • AB
    Alex B.
    Oct 28, 2025
    1.0
    So my boss bought wingstop for our department . We wrote down what we wanted. It was very simple. Well.....our orders were all wrong. Flavors were missing. We were missing wings. I told our boss to avoid this wingstop going forward.
  • MG
    Margaret Glass
    Oct 28, 2025
    1.0
    Worse experience ever. They gave me uncooked wings mixed with old over cooked wings. Not to mention we had a huge order placed & they didn’t even give us what we ordered. Everything was messed up & labeled wrong. No seasoning on the fries. They literally gave us whatever they thought we wanted to eat . 0/10 stars . Shouldn’t even recommend to my dog .
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Frequently Asked Questions About Wingstop

What are the operating hours for Wingstop Irving W Royal Ln?

Wingstop Irving W Royal Ln is open daily from 10:30 AM to 1:00 AM.

Does Wingstop Irving W Royal Ln offer delivery and pickup services?

Yes, Wingstop offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.