Whataburger

3.9
3091 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
4920 W AIRPORT FWY, IRVING, TX
75062, United States

Hours

Reviews

4.0
3,058 reviews
5 stars
1,576
4 stars
674
3 stars
309
2 stars
159
1 star
340

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and efficient service, highlighting specific employees for their exceptional customer care.

Food Freshness

Overall, customers reported that the food was fresh and hot, although there were some complaints about incorrect orders and cold items.

Cleanliness Issues

Several reviews mentioned cleanliness problems, particularly with dirty tables and the dining area, indicating a need for better maintenance.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, suggesting a need for improved attention to detail during order preparation.
  • KK
    kashmunnyhunny
    2 days ago
    1.0
    In ordered a honey bbq sandwich early this morning. Something was off about the whole meal. Maybe it was the oil idk but everything had a very medicine or chemical taste to me. I ate 2 fries and tried to bite the sandwich complete waste of my money
  • AC
    Anna Castillo
    Jan 3, 2026
    5.0
    We were a group of 42 that came in on a bus. Ashley was the shift leader and every member of the team did an excellent job taking care of us. From the young lady taking our order to bringing the food out in a fast; we had a great experience. Thank you Whataburger #738. Great job!!!
  • BM
    Brian Mann
    Jan 1, 2026
    5.0
    Girl taking the orders was very up beat and polite. In addition, lwe didn't have to long for the food and all of it was hot.
  • ML
    Michael Loya
    Dec 21, 2025
    1.0
    Avoid if you want a good customer experience. From the walk in, tables were dirty, napkins, receipts and paper straw wrappers were on several tables. At the counter the (wo)man just stared at me. No greeting and no smile and was visibly not wanting to provide good or any service. After getting the order incorrect the bad attitude worsened by just staring at me. @whataburger make the worst customer service employee be the face of the location? After I got my food the order was incomplete obviously due to the lack of listening at the counter. As far as the food, the meat and the fries were cold, the tea was missing tea and more like dirty water. There were no napkins, pepper, forks and the area was not clean as it had napkins and paper straw wrappers. Obviously, the dining room was not maintained I can only imagine the restrooms. @whataburger management you have plenty of opportunities for improvement in following processes, employee/management engagement, execution, and training. Good luck. We have options for better quality and customer service.
  • CA
    Cy Akin
    Dec 20, 2025
    5.0
    Anybody else think “Anthony” looks a LOT sketch? Hate to TAINT my post with that lost individual but hey sometimes people just don’t know… Lennox is the real deal people pleaser. I have been coming to this whataburger location for 25+ years and have never had the care / accuracy he provides. I tell him every time I’m there that I appreciate his service but I had to reach out and tell the whata-bosses that he is the correct fabric for upper management. Everything is repeated and correct, he brings the order out and recites it exactly as it was ordered. Sauces always in the bag and never skips a beat with a smile on his face. Please recognize Lennox as one of the superb blessings that this location has stumbled upon. At the end of the day it’s “just fast food” but I have upped my visits to this location in vast increments due to the friendly nature of this individual. I called the store tonight to confirm his name and his manager already knew who I was talking about. Recognition is warranted here!!!! I have bragged to my mom and brothers that I finally found a whata-dude that I trust and that gets it right / speedy every time recently!

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Irving, TX?

Whataburger in Irving, TX is open 24 hours every day of the week.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger offers both curbside pickup and delivery services for customer convenience.