Wendy's

3.7
1109 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7700 N Macarthur, Irving, TX
75063, United States

Hours

Reviews

3.7
1,109 reviews
5 stars
458
4 stars
261
3 stars
137
2 stars
65
1 star
188

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold fries, stale buns, and incorrect orders.

Service Issues

Numerous reviews highlighted poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Friendly Staff

Some customers praised the friendliness of the staff, particularly in the drive-thru, despite other complaints.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms.

Value for Money

Customers expressed dissatisfaction with the pricing, feeling that the quality of food did not justify the cost.
  • TG
    Tom George
    Nov 8, 2025
    1.0
    Wendy's shareholder here! Stopped by to give this place a try. Realized that three chicken tenders cost 5.69 👀 and decided to pass, but had to use the restroom. It's one of those bathrooms that has the toilet paper dispenser like right next to the seat of the toilet, so, good luck spreadin' things enough to get the plumbing working. I noticed a filthy wet rag on the floor and kicked it out of the way. I didnt want to pull my shorts down and end up with wet rag ass, you know? Well, after I was done, I flushed the toilet. I realized that the rag is there because flushing the toilet means water bubbles out of the floor around the toilet. Like seriously? We can't spend a little money on some maintainence to fix the toilet leak? Looks like a simple issue like a leaking wax ring. The answer is to throw a dirty rag on the floor to catch the water? GROSS and PATHETIC. Please for the love of God let this be one of the 300 Wendy's that close! 🙏 Hate to see anyone lose their job, especially in this economy, but DAYUM!
  • SK
    Shakena King
    Oct 4, 2025
    5.0
    Food was fresh and delicious. Workers were fast and friendly.
  • JR
    Joe Robledo
    Sep 21, 2025
    2.0
    It’s Wendy’s 🤷🏻‍♂️
  • RR
    Robby Rucker
    Sep 1, 2025
    5.0
    Quick and easy. Everything was fresh and made perfect.
  • BS
    Broker Of Scientifics
    Aug 10, 2025
    4.0
    Fast service. Fresh food.

Frequently Asked Questions About Wendy's

Is 7700 N Macarthur Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.