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Wendy's

3.4
(1059 reviews)

Business Details

(972) 639-5125

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Irving, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Irving, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1000 W Walnut Hill Lane, Irving, TX
75038, United States

Hours

Reviews

3.4
1,059 reviews
5 stars
374
4 stars
230
3 stars
159
2 stars
86
1 star
210

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Food Quality

Customers frequently reported issues with food quality, including cold, old, or incorrect orders.

Cleanliness

While some customers noted cleanliness, others reported dirty conditions and unsanitary food handling.

Service Speed

Many reviews mentioned slow service, particularly in the drive-thru, with long wait times and inefficient order handling.
  • AS
    Author Jack Stansberry
    Feb 20, 2026
    2.0
    I ordered a chicken tender "ranch" wrap today there and it was so dry. There was barely any ranch on there. Maybe enough for a baby, but im not a baby im a full grown man who likes his ranch! It was very dry and lacked that classic ranch flavor. Im giving two stars because the young man at the drive thru was very polite.
  • RC
    Richard Cowles
    Jan 18, 2026
    2.0
    The place has a clean, industrial style. The seating is uncomfortable and like all Wendy's now, the Coke from the Coke Frestyle machine is lousy. But the staff is nice.
  • SK
    Sanya Kongdara
    Dec 27, 2025
    1.0
    Over salted the fries, not sense of agency to take the order for the front, young man is irrated to taken order, ask for a straw he look upset and customer service is not good here. Food was decent, clean lobby, and they prioritize drive thru than dine in.
  • LB
    Leana Baxley
    Dec 22, 2025
    1.0
    I ordered a kids meal & a frosty. Option of apple slices or small fries. I pick the fries & got 2 orders of fries??? Guy at window wanted to debate w/ me about what I ordered???? And I couldn't even get ketchup?? Never again!!!!!!
  • DM
    Deku Misa
    Dec 15, 2025
    1.0
    if i could give lower then 1 star i would, went to this Wendy's around 7pm in the drive thru and was told to wait a min. which was fine till it turned to waiting for 15min and they didn't say a word! i drove off and saw the girl on her phone not doing anything and the place was EMPTY! Will never come back to this one, would rather drive farther to another one. Unless this one got new staff or better service.

Frequently Asked Questions About Wendy's

Is 1000 W Walnut Hill Lane Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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