Wendy's

3.5
1062 reviews
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Business Details

1000 W Walnut Hill Lane, Irving, TX
75038, United States
(972) 639-5125
https://locations.wendys.com/united-states/tx/irving/1000-w-walnut-hill-lane
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About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Irving, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Irving, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1000 W Walnut Hill Lane, Irving, TX
75038, United States

Hours

Reviews

3.5
1,062 reviews
5 stars
376
4 stars
230
3 stars
162
2 stars
84
1 star
210

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many expressing frustration over long wait times and incorrect orders.

Food Quality

Several reviews highlighted issues with food freshness, including cold fries and improperly prepared sandwiches, leading to dissatisfaction.

Cleanliness

Mixed feedback on cleanliness; while some praised the cleanliness of the location, others noted dirty conditions and unsanitary food handling.

Customer Experience

Many customers experienced poor service, including lack of communication and unhelpful staff, which negatively impacted their overall experience.
  • SK
    Sanya Kongdara
    Dec 27, 2025
    1.0
    Over salted the fries, not sense of agency to take the order for the front, young man is irrated to taken order, ask for a straw he look upset and customer service is not good here. Food was decent, clean lobby, and they prioritize drive thru than dine in.
  • LB
    Leana Baxley
    Dec 22, 2025
    1.0
    I ordered a kids meal & a frosty. Option of apple slices or small fries. I pick the fries & got 2 orders of fries??? Guy at window wanted to debate w/ me about what I ordered???? And I couldn't even get ketchup?? Never again!!!!!!
  • DM
    Deku Misa
    Dec 15, 2025
    1.0
    if i could give lower then 1 star i would, went to this Wendy's around 7pm in the drive thru and was told to wait a min. which was fine till it turned to waiting for 15min and they didn't say a word! i drove off and saw the girl on her phone not doing anything and the place was EMPTY! Will never come back to this one, would rather drive farther to another one. Unless this one got new staff or better service.
  • TC
    Tristan Carter
    Dec 11, 2025
    1.0
    Really fine hairs all over the hamburger patty, not sure if someone dropped this over carpet and picked it back up to put on the grill. $12 is too much for this.
  • TB
    Tessie Baez
    Dec 9, 2025
    1.0
    After a long drive, I just decided to stop at Wendy’s being that it was near the hotel! Let me tell you where Wendy’s ever!! I asked them nicely to remake my sandwich as the meat looked like it had been sitting there a while looked all dark and crunchy they went back. They made me one came back within two seconds gave me a raw sandwich, pink meat. I was so mad I had to walk out I didn’t even take a photo however by far worse Wendy’s I have ever been to, I would not recommend this Wendy’s on anyone
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Frequently Asked Questions About Wendy's

Is 1000 W Walnut Hill Lane Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's located at 1000 W Walnut Hill Lane, Irving, TX?

The drive-through at this Wendy's is open daily from 6:30 AM to midnight.