Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Irving, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Irving, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,053 reviews
5 stars
374
4 stars
230
3 stars
162
2 stars
83
1 star
204
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff displaying rudeness and lack of attentiveness.
Food Quality
Several customers reported issues with food quality, including cold items, incorrect orders, and unsatisfactory freshness.
Cleanliness
Some reviews mentioned cleanliness issues within the restaurant, affecting the overall dining experience.
Staff Attitude
Multiple customers noted unprofessional behavior from staff, including negative attitudes and lack of basic customer service skills.
Service Speed
Many customers experienced long wait times, both in the drive-thru and inside the restaurant, leading to frustration.
- ZZZombieNov 16, 20255.0I don't usually post about fast food but this experience was a cut above , it was immaculate clean , food was fast and fresh , it was definitely a different change from what you might know as fast food. Great job everyone here , you are doing a phenomenal job!!!
- EVErika VazquezOct 24, 20251.0I've tried calling the store SEVRAL times, my client sustained several injuries at this location, I need to speak to a manager but no one is picking up the phone.. I've called Corporate and they claim they don't have the claims department contact information. Its been two weeks since my first call and no one has reached out. DOL 03/24/2025
- EAEmeka AkawusiOct 6, 20251.0I stood there with my hungry kids for 15 minutes and no one attended to us. The staff were there and didn't even say nothing to us. We left without getting attended to.
- KGKelli GrimesSep 17, 20255.0Great as always!
- SSShilpa SweetyAug 22, 20251.0We visited this location to get a sandwich and fries. After placing our order inside, we encountered a woman wearing a Wendy’s red t-shirt, possibly a manager. Unfortunately, her behavior was extremely rude and unprofessional. She came across as arrogant and lacking basic customer service skills. I also noticed her treating her colleagues poorly, especially the front desk cashier, in a very bossy manner. When we asked her for some sauce, she dismissively gave a side-eye and said it would cost 25 cents. While I do enjoy the food, the experience with this employee was very disappointing. Because of this, I would not return to this store and will be advising my friends to avoid it as well.
Frequently Asked Questions About Wendy's
Is 1000 W Walnut Hill Lane Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Irving, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Irving, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (972) 639-5125.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1000 W Walnut Hill Lane Wendy’s serve breakfast?
Yes, this Wendy’s location in Irving, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's located at 1000 W Walnut Hill Lane, Irving, TX?
The drive-through at this Wendy's is open daily from 6:30 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, this Wendy's in Irving, TX serves breakfast including combos, sandwiches, coffee, and sides.
Can I order delivery or takeout from Wendy's in Irving, TX?
Yes, this location offers delivery and takeout. You can order via the Wendy's app or their website at order.wendys.com.
What payment methods are accepted at Wendy's on W Walnut Hill Lane?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-through option available at this Wendy's?
Yes, this Wendy's offers a drive-through service from 6:30 AM to midnight every day.
How can I provide feedback or contact this Wendy's location directly?
You can call the location at (972) 639-5125 or visit the Wendy's Contact Page to submit feedback via Live Chat or phone at 888-624-8140.
Are there any nearby convenience stores or gas stations close to Wendy's on Walnut Hill Lane?
Yes, nearby you will find 7-Eleven and Exxon & Mobil Stations, convenient for fueling up or grabbing snacks before or after your meal.
What nearby accommodations are available for visitors near Wendy's in Irving, TX?
Residence Inn by Marriott Dallas Las Colinas and Residence Inn by Marriott are close by, making this Wendy's a convenient dining option for hotel guests.
Are there any nearby auto repair or automotive service centers near Wendy's on Walnut Hill Lane?
Firestone Complete Auto Care is nearby for tire repair and automotive services, useful if you need vehicle maintenance while dining.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's menu website, mobile app, and in-restaurant via a nutrition information poster.