At Wendy’s in Irving, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Irving, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about undercooked or stale items.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Management Problems
Several reviews highlighted issues with management, including unprofessional behavior and lack of oversight.
Cleanliness
Customers noted unsanitary conditions in the restaurant, including dirty tables and inadequate supplies.
JM
Juan Carlos Munguia
Nov 11, 2025
5.0
Muy buena atencion
EC
Elaine Collins
Nov 7, 2025
1.0
Got a burger with hair in it. My grand baby showed me her burger with hair in it on the tomato. That was a done deal for me.
FS
For Subs
Nov 3, 2025
1.0
Worst person in window you guys are missing your sale because of him
ED
Emily Davis
Nov 2, 2025
2.0
The person running the drive thru window at 2:30pm on 11/2 had the absolute worst attitude and customer service I have ever seen in my TWENTY YEARS of experience. They lost my order and when I said something about it, she immediately got defensive and combative with me. She tried to blame the screw up on the “unusual” amount of orders she had piling up. Welcome to the customer service industry. If you can’t handle it, then figure out a way to IMPROVE YOURSELF or move on to something else. Don’t burden the customers with your horrible attitude and lackluster skills. She’s lucky my order was correct otherwise I would have been even more upset. Oh, if you try saying just ONE word to her, she cuts you off and gets defensive. Get her more training to fix this issue or move on to someone else.
TL
Timothy Lyle
Oct 3, 2025
1.0
I ordered chicken tenders and codd salad with a mango Pineapple large. Tenders cooked to hard salad was good. My drink was the worst thing. 😫 tasted like water. All restaurants for people touching food and money and rubbing or touching other thing beside food 🤔. What happen to gloves. I'll never go back here.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Irving, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Irving, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (972) 399-1868.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #72 Beltline Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Irving, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 1725 N. Beltline Road?
The drive-through is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, it serves breakfast including combos, croissant and biscuit sandwiches, coffee, and sides.
Can I order Wendy's for delivery or takeout near this location?
Yes, delivery and takeout are available via the Wendy's app or the order website for this location.
What payment methods are accepted at Wendy's on N. Beltline Road?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's customer service or give feedback about this location?
You can call (972) 399-1868 directly, phone 888-624-8140 for Customer Care, use Live Chat on the Contact page, or complete their Customer Satisfaction Survey online.
Where can I find Wendy's menu and nutrition information?
Menus and nutritional info are available at menu.wendys.com or via their mobile app; in-restaurant nutrition posters are also available.
Where can I buy Wendy’s gift cards for this location?
Gift cards are sold in-restaurant, online at wendysgiftcards.com, and at select retailers.
What nearby restaurants can I visit along with Wendy's on N. Beltline Road?
Nearby dining options include Popeyes Louisiana Kitchen, Golden Corral Buffet and Grill, NASCAR Refuel Tenders & Burgers, IHOP, Pardon My Cheesesteak, and Little Caesars Pizza.
Are there nearby facilities to visit before or after eating at Wendy's?
Yes, nearby you can find storage facilities like CubeSmart Self Storage and Golden Triangle Self Storage, as well as services like Western Union and Iron Ink Tattoo.
What nearby places can help with transportation or logistics around Wendy’s on Beltline Road?
You can find Penske Truck Rental nearby for moving and truck rental services, as well as QuikTrip for fuel and convenience needs.