Wendy's

3.8
1434 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Irving, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Irving, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1725 N. Beltline Road, Irving, TX
75061, United States

Hours

Reviews

3.8
1,434 reviews
5 stars
609
4 stars
338
3 stars
213
2 stars
76
1 star
198

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about undercooked or stale items.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Management Problems

Several reviews highlighted issues with management, including unprofessional behavior and lack of oversight.

Cleanliness

Customers noted unsanitary conditions in the restaurant, including dirty tables and inadequate supplies.
  • JM
    Juan Carlos Munguia
    Nov 11, 2025
    5.0
    Muy buena atencion
  • EC
    Elaine Collins
    Nov 7, 2025
    1.0
    Got a burger with hair in it. My grand baby showed me her burger with hair in it on the tomato. That was a done deal for me.
  • FS
    For Subs
    Nov 3, 2025
    1.0
    Worst person in window you guys are missing your sale because of him
  • ED
    Emily Davis
    Nov 2, 2025
    2.0
    The person running the drive thru window at 2:30pm on 11/2 had the absolute worst attitude and customer service I have ever seen in my TWENTY YEARS of experience. They lost my order and when I said something about it, she immediately got defensive and combative with me. She tried to blame the screw up on the “unusual” amount of orders she had piling up. Welcome to the customer service industry. If you can’t handle it, then figure out a way to IMPROVE YOURSELF or move on to something else. Don’t burden the customers with your horrible attitude and lackluster skills. She’s lucky my order was correct otherwise I would have been even more upset. Oh, if you try saying just ONE word to her, she cuts you off and gets defensive. Get her more training to fix this issue or move on to someone else.
  • TL
    Timothy Lyle
    Oct 3, 2025
    1.0
    I ordered chicken tenders and codd salad with a mango Pineapple large. Tenders cooked to hard salad was good. My drink was the worst thing. 😫 tasted like water. All restaurants for people touching food and money and rubbing or touching other thing beside food 🤔. What happen to gloves. I'll never go back here.

Frequently Asked Questions About Wendy's

Is #72 Beltline Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.