Taco Bell

3.3
693 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 801 S Belt Line Rd. in Irving. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
801 S Belt Line Rd., Irving, TX
75060, United States

Hours

Reviews

3.3
693 reviews
5 stars
252
4 stars
99
3 stars
109
2 stars
41
1 star
192

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of training.

Order Accuracy

A significant number of customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold food, insufficient portions, and unsatisfactory taste.

Cleanliness

While some customers noted cleanliness, others reported dirty conditions, particularly in the bathrooms and dining area.

Pricing Issues

Several reviews mentioned high prices for the quality of food received, with some customers feeling that they were overcharged.
  • KK
    Kdw1972
    Dec 24, 2025
    1.0
    Somebody needs to shut this place down already. Ordered a beef burrito they gave tortilla veggie and sauces with possibly a couple teaspoons of stirred in meat at best for approximately $6.50 . Never ever will I go here again. No apologies wouldn't even look at the burrito because they were so embarrassed. Ripping people off hoping you drive off and don't come back to return. Basically theft of the public.
  • PB
    Preston Burns
    Dec 17, 2025
    1.0
    Watch out for hidden costs here. I ordered a large water and was charged $3.19. When I asked about it, the employee was incredibly rude and snapped that they 'charge for the cup, not the contents.' Over $3 for tap water is ridiculous, and the attitude made it worse. Save your money and go elsewhere if you're looking for basic customer service. This Ashley girl needs retraining on customer service. If Taco Bell does coaching write ups, she needs a write up, and deserves a corrective action for sure. I would avoid this location at all cost. If you’re not happy with your job, there is always Mc Donald’s, so you can be loving it!
  • SJ
    Shawn Jones
    Nov 26, 2025
    2.0
    Who puts a Mexican pizza in the bottom and stacks food on top.
  • JR
    Jeremiah Rogers
    Nov 21, 2025
    1.0
    Team member refused to take my order. I wouldn't go here.
  • LL
    linda
    Nov 13, 2025
    1.0
    i was waiting for my food in the drive thru just now and this dark skinned girl with a cap on threw my food on the counter while she didn’t know i was looking and once I saw, she got embarrassed and handed me it with a stank face, and the tan girl who took my order was being rude and was giving me attitude, and I repeated myself about my drink, and she still gave me the wrong drink

Frequently Asked Questions About Taco Bell

What are the operating hours of the Taco Bell located at 801 S Belt Line Rd., Irving?

The Taco Bell is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday. On Fridays and Saturdays, it stays open until 2:00 AM.

Does this Taco Bell offer drive-thru service?

Yes, the Taco Bell at 801 S Belt Line Rd. has a drive-thru open during regular business hours.