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Taco Bell

3.5
(1263 reviews)

Business Details

5360 N MacArthur Blvd, Irving, TX
75038, United States
(972) 550-8899

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 5360 N MacArthur Blvd in Irving. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5360 N MacArthur Blvd, Irving, TX
75038, United States

Hours

Reviews

3.5
1,263 reviews
5 stars
484
4 stars
270
3 stars
180
2 stars
78
1 star
251

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of excellent service from specific staff members like Eli and Cynthia, contrasted with complaints about rude behavior and slow service from others.

Food Quality

There were numerous complaints about food being cold, poorly prepared, or missing items, alongside some positive remarks about the taste of certain menu items.

Wait Times

Many customers expressed frustration over long wait times at both the drive-thru and for mobile orders, with some reporting waits of over 30 minutes.

Cleanliness Issues

Several reviews highlighted concerns about cleanliness, including unsanitary conditions and food preparation practices.
  • CB
    Chris Brown
    Feb 23, 2026
    5.0
    Best customer experience ever received at a Taco Bell. First - after ordering thru kiosk, they proactively offered the cups to fill up before order was ready. Usually have to get someone’s attention and ask. Good job! Second, they brought the food out to us. Usually it’s someone yelling your name and you having to pick up. Or they just place on counter and. Today anything. Today was a noticeable, and very positive exception. Opportunity for improvement. A whole section of restaurant is closed down, chairs upside down on table. Not an inviting look. I hate the kiosks, bring back cashiers
  • SU
    SRAVAN UPPALA
    Feb 7, 2026
    1.0
    Very bad service, even after placing order online we end up spending 20+ minutes to pick the order.
  • DL
    Deon Lewis
    Feb 7, 2026
    5.0
    You know I had to grab me a 5 layer QUICK,fast,and in a hurry. The restaurant is nice and clean, bathroom is clean, the whole crew you guys doing great keep up the great work
  • VV
    Vera
    Jan 30, 2026
    1.0
    You don't even get to speak to a human being at the drive-thru. You talk to some ai recording and it makes everything so much more confusing, and take longer than it actually should. Wild.
  • DD
    Danileah
    Jan 22, 2026
    1.0
    I ordered a 10 piece chicken nuggets with fries and I was shocked and disgusted when I opened the box. The nuggets were cold, hard and dark burnt color. They were bland and looked like that had sat under the heat lamp all week and over cooked. I can't believe someone had no decency to send my order like and it was 11:30 am and less than a mile from my job. So it appears they threw some old nuggets in a bag and gave to the door dash delivery guy. Sloppy and disrespectful! First time and last time!

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell located at 5360 N MacArthur Blvd in Irving?

The drive-through at this Taco Bell is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 3:30 AM on Friday and Saturday.

What payment options are accepted at this Taco Bell?

They accept American Express, Cash, Discover, MasterCard, and Visa.

Brand Certified Facts from Taco Bell

Taco Bell partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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