Taco Bell

3.5
1339 reviews

Business Details

5360 N MacArthur Blvd, Irving, TX
75038, United States
(972) 550-8899

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 5360 N MacArthur Blvd in Irving. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5360 N MacArthur Blvd, Irving, TX
75038, United States

Hours

Reviews

3.5
1,339 reviews
5 stars
514
4 stars
285
3 stars
188
2 stars
82
1 star
270

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, particularly in the drive-thru, with some waiting over 40 minutes for their orders.

Food Quality

Many reviews highlighted issues with food quality, including cold, overcooked items and incorrect orders, leading to dissatisfaction.

Customer Service

There were numerous complaints about rude and unprofessional staff behavior, although some positive experiences were noted with specific employees like Eli and Cynthia.

Sanitation Issues

Several customers expressed concerns about cleanliness and sanitary conditions, including hair found in food and poor hygiene practices observed.
  • SU
    SRAVAN UPPALA
    1 day ago
    1.0
    Very bad service, even after placing order online we end up spending 20+ minutes to pick the order.
  • DL
    Deon Lewis
    1 day ago
    5.0
    You know I had to grab me a 5 layer QUICK,fast,and in a hurry. The restaurant is nice and clean, bathroom is clean, the whole crew you guys doing great keep up the great work
  • VV
    Vera
    Jan 30, 2026
    1.0
    You don't even get to speak to a human being at the drive-thru. You talk to some ai recording and it makes everything so much more confusing, and take longer than it actually should. Wild.
  • DD
    Danileah
    Jan 22, 2026
    1.0
    I ordered a 10 piece chicken nuggets with fries and I was shocked and disgusted when I opened the box. The nuggets were cold, hard and dark burnt color. They were bland and looked like that had sat under the heat lamp all week and over cooked. I can't believe someone had no decency to send my order like and it was 11:30 am and less than a mile from my job. So it appears they threw some old nuggets in a bag and gave to the door dash delivery guy. Sloppy and disrespectful! First time and last time!
  • R1
    rk vlogs 1954
    Jan 3, 2026
    1.0
    I am new to this place. Ambience is not that great. I looked for menu card or board. I could see nothing. I asked the counter person what kind of buritos they have and gow much. He replied so many ,and went back into food preparation area without helping me. After 10 minutes he returned to attend another customer.Then I ordered chicken chalupas for take out. He brought them in a trey for dine in. I told him they are for take out. He put them in paper bag and said have a good day.That is my strange experience.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell located at 5360 N MacArthur Blvd in Irving?

The drive-through at this Taco Bell is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 3:30 AM on Friday and Saturday.

What payment options are accepted at this Taco Bell?

They accept American Express, Cash, Discover, MasterCard, and Visa.

Brand Certified Facts from Taco Bell

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