Subway

3.4
290 reviews
Get DirectionsCallWebsite

Business Details

8445 Freeport Pky, Irving, TX
75063, United States
(972) 929-3630
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Irving Subway® Restaurant at 8445 Freeport Pky brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
8445 Freeport Pky, Irving, TX
75063, United States

Hours

Reviews

3.4
290 reviews
5 stars
112
4 stars
56
3 stars
32
2 stars
23
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about stale bread, poorly made sandwiches, and missing ingredients.

Management Concerns

Frequent mentions of management issues, including high turnover and lack of staff training, leading to a negative customer experience.

Cleanliness

While some customers noted cleanliness, others reported dirty conditions, particularly in the bathrooms.

Positive Experiences

Despite the negative feedback, there were several positive comments about friendly staff and good food, indicating potential for improvement.
  • BR
    belal rabi
    Nov 17, 2025
    1.0
    I called at 8:00 PM and was told they were open. When I arrived at 8:20 PM, the place was already closed — and this was on a Monday. Their online hours say they’re open until 9 PM. Very disappointing.
  • JO
    jose oviedo
    Oct 31, 2025
    1.0
    Ordered food from here twice , back to back Thursday October 30th and Friday October 30th Thursday they forgot to give my door dasher my drink . Friday they made my sandwich wrong and gave me the wrong cookies , not only were they the wrong cookies but they were old tasting and hard , I didn’t even eat it , took two bites and threw them away . Y’all need to do better .
  • SP
    Scott Prentice
    Aug 26, 2025
    4.0
    Seems to get a new owner every few months. This last one is definitely an upgraded version. Store has been updated!
  • AA
    aslehy arencibia
    Aug 16, 2025
    1.0
    La persona que está trabajando hoy día sábado 16 de agosto 2025 a las 5:44 pm , no me quiso preparar un sandwich a mi manera y me dio un trato inapropiado dice que es la mánager
  • DE
    D E
    Mar 15, 2023
    1.0
    I placed my order online that was supposed to be ready for pick up at 7:45pm But when I arrived there was a note on the door saying that they are on a lunch break. I've been here over an hour and no one is in the restaurant..
Read more reviews on Google

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Irving, TX?

The Subway restaurant is located at 8445 Freeport Parkway, Parkway Tower, Irving, TX 75063.

What are the operating hours of the Subway restaurant on weekdays?

The Subway restaurant is open Monday through Friday from 9:00 AM to 9:00 PM.