Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Irving Subway® Restaurant at 1416 N Story Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.5
298 reviews
5 stars
132
4 stars
44
3 stars
32
2 stars
16
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their friendliness and attentiveness, others were reported as rude and unhelpful.
Cleanliness
Multiple reviews highlighted concerns about the cleanliness of the restaurant, with reports of dirty tables and unsanitary practices by staff.
Food Quality
The quality of food received mixed reviews; while some customers enjoyed their sandwiches, others reported issues with freshness and incorrect orders.
Staffing Issues
Several customers noted that the location is often understaffed, leading to long wait times and poor service.
Drive-Thru Experience
The drive-thru service was frequently criticized for being slow and unresponsive, with many customers expressing frustration over their experiences.
- RARosy AguilarOct 17, 20255.0The young man who closes the store is truly amazing. It was almost closing time, and he went above and beyond to prepare my sandwich with the ingredients I wanted. He didn't mind going to the back to get them for us.
- SWSteven WelshOct 14, 20255.0I came in today, 10/14 around 3:45pm. The lady working made us the best Subway's sandwiches. They were fresh and tasty! She even told me to have a blessed day. She needs to be recognized for her great service. Please make she is told that she is greatly appreciated. A lot of Subway stores have employees that don't care, she didn't act that way and it was noticeable in her sandwiches. Thank you.
- ASAngela ScottJun 12, 20255.0The manager at this location is excellent and he makes sure the food is fresh at all times. The other Subways the customer service is awful, they can't compete with Story Rd. location.
- ONOrusha NiraulaJun 8, 20253.0food was ok, but the staff were short.one was preparing the sandwich the other one was JUST STARING AT HER.we literally waited more than 30mins for a sandwich. pls… we couldn’t even enjoy the food due to the frustration.
- JJJordan JohnsonMay 7, 20191.0Every table in the place dirty, tuna tasted old, women behind counter sticking her fingers in drinks. Will not return.
Frequently Asked Questions About Subway
Where is this Subway restaurant located?
The Subway restaurant is located at 1416 N Story Rd, Dallas, Irving, TX 75061, United States.
What are the opening hours of the Subway at 1416 N Story Rd?
This Subway restaurant is open every day from 9:00 AM to 11:00 PM.
Does this Subway offer options for pickup and delivery?
Yes, the Subway at this location offers in-store pickup, curbside pickup, and delivery services.
What meals are served at this Subway location?
Breakfast, lunch, and dinner are served at this Subway restaurant.
Can customers dine in at this Subway or is it only takeout?
Customers can dine in, as well as take out, at this Subway location. It also has a drive-thru service.
Does the Subway restaurant provide catering services?
Yes, catering services are available at this Subway restaurant to help with your event needs.
How can I view the menu and place an order online for this Subway?
You can view the menu and place orders online or via the app at: https://subway.com/en-us/restaurant/13279-0/menu/?utm_source=yext-other&utm_medium=local&utm_term=acq&utm_content=13279&utm_campaign=evergreen-2020
What are some nearby places where I can shop or get mobile phone services near this Subway?
Nearby you will find Wireless and Beyond - N Story, Cricket Wireless, and RadioShack, all offering mobile phone products and services.
What dining options are available near this Subway restaurant if I want to explore other cuisines?
Nearby dining options include Little Caesars Pizza, Blimpie, Tava Tacos, Mr. Wong's Chicken & Rice, and Santa Ana Mexican Restaurant offering a variety of pizza, sandwiches, tacos, Chinese, and Mexican cuisine.
Are there any convenient services near Subway for fuel and other quick needs?
Yes, nearby there is a Shell gas station offering fuel, convenience store items, and oil change services, as well as Irving Fire Station #2 which also has a gas station.