Subway

3.5
304 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Irving Subway® Restaurant at 1416 N Story Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
1416 N Story Rd, Irving, TX
75061, United States

Hours

Reviews

3.5
304 reviews
5 stars
134
4 stars
44
3 stars
33
2 stars
16
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, with rude staff and long wait times being common complaints.

Cleanliness

Numerous reviews highlighted issues with cleanliness, including dirty tables and unsanitary food handling practices.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning stale bread and incorrect orders.

Staffing Issues

Several reviews noted that the location is often understaffed, leading to delays and poor service.
  • KM
    Koala M
    2 days ago
    3.0
    Me and my friend went today and the man that served us was so nice but he was working alone and there was like 6 or 7 ppl after us and he was trying his best to get to everyone, I almost cried because he was left alone he said it was his first week and they already left him alone, this is absolutely absurd, we need more people working there, yall should hire me. 🥺
  • IM
    Ivonne Melendez
    Dec 28, 2025
    1.0
    Pésimo servicio la Sra que está ahí tiene una actitud nefasta aparte de entregar los lonches de mala gana
  • JS
    Juan Sandoval
    Dec 28, 2025
    1.0
    La peor experiencia en toda mi vida comprando comida, la mujer super mal servicio y hasta con falta de respeto le habla a la gente, muy grosera y te entrega lo que quiere, cuando me le pregunte por mi orden su respuesta fue que si no me gustaba me quedara con el gerente, no entiendo con que criterio contratan a estas personas? Lo peor de lo peor, nunca volvería
  • MI
    Mari Iza
    Dec 21, 2025
    5.0
    La señora que nos atendió estaba suler enojado, el señor si nos atendió super bien
  • YP
    Yaritza Portillo
    Dec 3, 2025
    1.0
    Pésimo servicio, me atendieron de mala gana pedí 2 sub y cuando iba a pagar 27 dólares me dicen que no puedo pagar con un billete de a 50 luego cuando le digo que me cobre de la tarjeta me dijo que me podía ir pero sin llevarme la comida, decidí pagar por mi pedido y cuando lo abro viene así todo mal hecho y aplastado, el subway me encanta pero con esta experiencia no vuelvo a ir a uno fue en el subway de la story en Irving tx y la que me atendió fue una muchacha de pelo amarillo algo señora

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

The Subway restaurant is located at 1416 N Story Rd, Dallas, Irving, TX 75061, United States.

What are the opening hours of the Subway at 1416 N Story Rd?

This Subway restaurant is open every day from 9:00 AM to 11:00 PM.