Sonic Drive-In

3.7
1016 reviews
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Business Details

2327 W. Shady Grove, Irving, TX
75060, United States
(972) 986-5828
http://www.sonicdrivein.com/locations/us/tx/irving/2327-w--shady-grove/store-2240
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Irving, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2327 W. Shady Grove for the ultimate SONIC experience!

Location

Sonic Drive-In
2327 W. Shady Grove, Irving, TX
75060, United States

Hours

Reviews

3.7
1,016 reviews
5 stars
437
4 stars
213
3 stars
134
2 stars
62
1 star
170

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Several customers expressed disappointment with cold or poorly prepared food, while some praised specific items like drinks and snacks.

Staff Friendliness

Despite service issues, some customers noted friendly and helpful staff members, indicating a mix of experiences.
  • JJ
    Jenny
    Jan 5, 2026
    1.0
    Crazy work. The manager literally smokes weed outside kept smelling it while I was parked and I drive to back and see bro just smoking. Unprofessional im also contacting HR
  • WB
    William Boyle
    Dec 30, 2025
    3.0
    Typical fast food. However the drive in experience is being taken over by mobile apps. Drive ins have a mystic about them with the call button and ordering from the driver side menu. Nearly half the spaces were taken by these online order spots. The other issue is the payment with a credit card. There is no opportunity to provide a tip on the bill for the server via my card. That is ridiculous.
  • TG
    Tyler Grooms
    Dec 20, 2025
    1.0
    I ordered ahead on the app and got a Route 44 Coke with easy ice, regular cherry and vanilla and it is currently 18 minutes since I got the order confirmation when I checked in at the stall and I have yet to receive my drink. I called the store twice and no one answered. Others who only had one drink arrived after me and received their drink. If you want quick, respectful service, go to another location or restaurant entirely.
  • SH
    Santos Hernandez
    Nov 23, 2025
    3.0
    I've been going here since 1994. I would say the intercom's need updating badly! But I am glad this location is still here!
  • MJ
    Myra J.
    Nov 4, 2025
    3.0
    Good could have been warmer. Cheese was not melted
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