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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Irving, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 900 W. John Carpenter Frwy for the ultimate SONIC experience!
Many customers reported rude and unhelpful staff, particularly during evening shifts, leading to negative experiences.
Order Accuracy
Frequent complaints about incorrect orders and missing items, especially with mobile app orders.
Food Quality
While some customers praised the food as hot and fresh, others reported issues with cold or poorly prepared items.
Service Speed
Long wait times were a common theme, particularly during peak hours, with some customers waiting over 30 minutes for simple orders.
Cleanliness
Several reviews mentioned unpleasant odors and unsanitary conditions within the restaurant.
HA
Helper Assistant
3 days ago
4.0
This location is easy to get to. It was the location of choice and the closest to me where I could go in the evening and get my beverage of choice. Didn’t have any problems or issues.
AW
Athif Wulandana
Feb 24, 2026
2.0
Rude customer service
RS
Rushikesh Shah
Feb 22, 2026
1.0
One of the worst sonic location.. it’s always locked and only drove through which is extremely slow and inefficient.. they don’t have the push the button screen drive through so more traditional drive through only .. just go to different sonic with so many locations all around
TF
Thomas Fenner
Feb 4, 2026
5.0
I’ve had great experiences here in the mornings.
VN
Vincent Neault
Jan 31, 2026
4.0
I went in for 8 burritos on a Saturday morning at 9:00 AM. It was slow but worth it. They were delicious.