Brand Certified
Sonic Drive-In
3.4(1290 reviews)
Certified by Sonic Drive-In • Mar 01, 2026
Business Details
3431 W. Walnut Hill, Irving, TX
75038, United States
Certified by Sonic Drive-In • Mar 01, 2026
(972) 252-7108
Certified by Sonic Drive-In • Mar 01, 2026
http://www.sonicdrivein.com/locations/us/tx/irving/3431-w--walnut-hill/store-5780
Certified by Sonic Drive-In • Mar 01, 2026
About
Certified by Sonic Drive-In • Mar 01, 2026
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Irving, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3431 W. Walnut Hill for the ultimate SONIC experience!
Location
Certified by Sonic Drive-In • Mar 01, 2026
Hours
Certified by Sonic Drive-In • Mar 01, 2026
Reviews
3.4
1,290 reviews
5 stars
472
4 stars
252
3 stars
192
2 stars
87
1 star
287
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes, with some experiences taking up to 45 minutes.
Food Quality
Many reviews mentioned issues with food quality, including cold, burnt, or improperly cooked items, leading to disappointment.
Customer Service
While some employees received praise for their friendliness and helpfulness, numerous reviews highlighted rude or unprofessional behavior from staff.
Order Accuracy
Several customers experienced incorrect orders, missing items, or poorly prepared food, contributing to overall dissatisfaction.
- KRKathy RichardsonFeb 21, 20261.0Did a door dash order my son called because the drinks were carbonated water and the manager called my son a jerk some manager maybe she needs to go across the street to home town suites and get a hit to get in a better mood Zero out of 5 no wonder why you only have a 3.2 google star review
- JVJohnny VailFeb 4, 20261.0I sit in the drive thru after ordering my food for over 30 minutes after placing my order waited for the car in front of me to get their food then I paid for the food that I ordered before they even cooked it Waited an additional 15 minutes to get my food after paying when they gave me my food the guy working the drive through window was apologetic for the problem I asked why it took so long he said the only had one guy cooking. I took my food got home to find out my burgers were practically burnt all the moisture was cooked out of the meat. This place needs to close or hire someone that can cook it’s not worth the time or money spent there.
- CJChandra JohnsonJan 13, 20265.0Jay was awesome great smile and customer service love it!!!
- DLDima LeinweberDec 24, 20252.0Slow service.
- VSVeronica SavageDec 19, 20255.0Girls were polite n everything was delivered as it should.
Brand Certified Facts from Sonic Drive-In
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Certified March 01, 2026Yext Knowledge Graph
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