Location.com logo
Brand Certified

Pizza Hut

3.1
(460 reviews)

Business Details

411 E Royal Lane, Irving, TX
75039, United States
(214) 496-0830
https://locations.pizzahut.com/tx/irving/411-e-royal-lane

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 411 E Royal Lane in Irving, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
411 E Royal Lane, Irving, TX
75039, United States

Hours

Reviews

3.1
460 reviews
5 stars
176
4 stars
64
3 stars
35
2 stars
21
1 star
164

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Angel, for their friendly and attentive service, often going above and beyond to resolve issues.

Food Quality

Feedback on food quality was mixed; while some customers enjoyed fresh and delicious pizza, others reported issues with burnt or bland pizzas.

Order Accuracy

Several reviews highlighted problems with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.

Delivery Issues

Customers frequently mentioned long wait times for delivery, with some orders arriving cold or late, impacting their overall experience.

Pricing Concerns

There were complaints about high prices and perceived value, with some customers feeling that the cost did not match the quality of the food.
  • SK
    sunil kashyap
    Nov 26, 2025
    5.0
    Giving 5 stars just for the lady who did not compromise on the quality of the pizza and rather made it over again instead of giving a pizza she was not satisfied with. I just picked up a 3-topping pizza for my kid's school thanksgiving party, and was impressed with the great work ethic of this lady, not compromising her standard of quality. A rare thing in today's world. I was not particularly impressed with this place earlier but will return due to this experience.
  • DI
    Donna Irvin
    Nov 7, 2025
    1.0
    Tonight was the 1st and will be the last time I order from here. Tried to save money and order from here instead of Dominos and I literally just out 26.00 worth of pizza and cinnamon sticks in the trash. The pizza crust was burned and the Italian sausage and beef were cooked hard like rocks. The cinnamon sticks were so dark and cooked so hard you could not bite them. This was the worse pizza and dessert ever. It’s awful to make and delivery this garbage to people. I am done with this place never again
  • SS
    Saad Sheikh
    Nov 2, 2025
    5.0
    I ordered 20 large pan pizzas for my daughter’s birthday, and I couldn’t be happier with the experience. The pizzas arrived right on time and piping hot. I had very specific instructions for how I wanted them cut—some square-cut, some double-sliced, and some just the regular way—and this location absolutely nailed it. Everything was exactly as I asked. The whole process ran like a well-oiled machine, from placing the order to delivery. A big thank-you to the team at Pizza Hut for a job well done, and especially to the lady who took my order. I wish I could remember her name because she was fantastic!
  • SS
    secret
    Sep 26, 2025
    5.0
    I just moved to the area about a month ago, and the first time and only time I've eaten here I thought I was getting a certain amount of things with my order (family dinner box) according to the call center confirming. however after getting back home with my food I realized I did not get everything no worries though without argument and hassle Oralia & Angel, the GM, made the entire order again for my family. I was literally the last customer when I called them at the last minute for the replacement order, and still no arguments or hassle!! 🤩🤩 They're true rock stars with class at this establishment, serving up perfectly prepared food with exceptional 5 star service!!
  • AA
    Ameer Abdullah
    Feb 22, 2020
    1.0
    Tried to call 10 times minutes after placing my order to inform manager that the online app does not show chicken wings in the cart for the pick 2 for 5$ promotion. so when. I added 2 small calzones to my order plus 1 chicken wings my chicken wings did not show up So then I added wings from the regular menu only to find out that the previous wings were actually placed and charged even when not displayed on my online order until I processed payment.. Reason for the one star review is for the many times I called and got hung up on Left on hold 5 minutes 10 minutes then almost 20 minutes the first four times I got hung up on If you hate your job so much don’t work !

Brand Certified Facts from Pizza Hut

Pizza Hut partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: