Pizza Hut

3.2
472 reviews
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Business Details

411 E Royal Lane, Irving, TX
75039, United States
(214) 496-0830
https://locations.pizzahut.com/tx/irving/411-e-royal-lane
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About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 411 E Royal Lane in Irving, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
411 E Royal Lane, Irving, TX
75039, United States

Hours

Reviews

3.2
472 reviews
5 stars
178
4 stars
70
3 stars
37
2 stars
21
1 star
166

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, especially Angel, for their friendly and attentive service, often going above and beyond to resolve issues.

Order Accuracy

There were mixed reviews regarding order accuracy, with some customers receiving incorrect items or incomplete orders, while others noted that the staff promptly corrected mistakes.

Food Quality

Feedback on food quality was inconsistent; some customers enjoyed fresh and delicious pizzas, while others reported issues with blandness, incorrect toppings, or cold food.

Delivery Timeliness

Delivery times varied significantly, with some customers experiencing prompt service, while others faced long waits and cold food upon arrival.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, citing high costs for the food and concerns about value compared to competitors.
  • DI
    Donna Irvin
    Nov 7, 2025
    1.0
    Tonight was the 1st and will be the last time I order from here. Tried to save money and order from here instead of Dominos and I literally just out 26.00 worth of pizza and cinnamon sticks in the trash. The pizza crust was burned and the Italian sausage and beef were cooked hard like rocks. The cinnamon sticks were so dark and cooked so hard you could not bite them. This was the worse pizza and dessert ever. It’s awful to make and delivery this garbage to people. I am done with this place never again
  • SS
    Saad Sheikh
    Nov 2, 2025
    5.0
    I ordered 20 large pan pizzas for my daughter’s birthday, and I couldn’t be happier with the experience. The pizzas arrived right on time and piping hot. I had very specific instructions for how I wanted them cut—some square-cut, some double-sliced, and some just the regular way—and this location absolutely nailed it. Everything was exactly as I asked. The whole process ran like a well-oiled machine, from placing the order to delivery. A big thank-you to the team at Pizza Hut for a job well done, and especially to the lady who took my order. I wish I could remember her name because she was fantastic!
  • SS
    secret
    Sep 26, 2025
    5.0
    I just moved to the area about a month ago, and the first time and only time I've eaten here I thought I was getting a certain amount of things with my order (family dinner box) according to the call center confirming. however after getting back home with my food I realized I did not get everything no worries though without argument and hassle Oralia & Angel, the GM, made the entire order again for my family. I was literally the last customer when I called them at the last minute for the replacement order, and still no arguments or hassle!! 🤩🤩 They're true rock stars with class at this establishment, serving up perfectly prepared food with exceptional 5 star service!!
  • AG
    Ankur Ghosh
    Sep 5, 2025
    5.0
    The pizza is fresh and appropriately salted and good in taste
  • SS
    Scott
    Jul 5, 2025
    1.0
    I ordered a Supreme with extra cheese for carry out. Angel was great with prompt service. I got home to find I basically paid $25 for an onion and green pepper pizza with barely a trace of meat nor cheese. I ate a slice or 2 and threw it away. First time here.
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Frequently Asked Questions About Pizza Hut

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