CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Irving is here with warmth and welcome. Panera Bread. Food as it should be.
Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude or unhelpful interactions, particularly with management.
Food Quality
Food quality is inconsistent; many customers enjoyed the soups and sandwiches, but there were complaints about missing ingredients, small portions, and food safety issues.
Pricing
Customers frequently mentioned that prices are high relative to portion sizes and quality, leading to dissatisfaction regarding value for money.
Atmosphere
The atmosphere is generally described as pleasant and conducive for dining or working, with many appreciating the cleanliness and seating arrangements.
AA
AJ
5 days ago
1.0
Supposed to get bogo buy one get one for $5 and I don’t see that reflecting.
TC
Tatiana Caldwell
Dec 29, 2025
5.0
I love this Panera my first experience was with an employee named Jayla and she was so patient and nice and knew the whole menu. Now this is my favorite spot to eat .
TT
Tasha Le' Thomas
Dec 10, 2025
1.0
Received my sandwich and there was no meat in it. I took a picture and wanted to post it but was unable. I an highly disgusted that I paid for a bbq chicken sandwich and it had bbq sauce with no chicken. I am currently recovering from surgery and was unable to bring the food back.
JR
Jennifer Rangel
Dec 4, 2025
5.0
Love it !! It a quiet place to enjoy your food with family !!
DT
Dr. Hemalatha Talluri
Nov 16, 2025
4.0
I'm loving this place recently for it's broccoli cheddar soup. It has become our all time favorite spot for this soup.