CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Irving is here with warmth and welcome. Panera Bread. Food as it should be.
Customers generally enjoyed the food, particularly the soups and sandwiches, but there were complaints about portion sizes and food preparation.
Customer Service
Service experiences varied widely; while some praised friendly staff, others reported poor service and unprofessional behavior from management.
Pricing Concerns
Many customers felt that prices were high relative to portion sizes and quality, leading to dissatisfaction with value for money.
Atmosphere
The atmosphere was often described as pleasant and conducive for dining or working, with ample seating and a clean environment.
Order Accuracy
There were multiple reports of incorrect orders and issues with food preparation, leading to frustration among customers.
DT
Dr. Hemalatha Talluri
Nov 16, 2025
4.0
I'm loving this place recently for it's broccoli cheddar soup. It has become our all time favorite spot for this soup.
JT
Justin Thompson
Nov 5, 2025
1.0
I just had a nightmare experience doing a catering order with this location.
BJ
Bibi Jaan
Oct 31, 2025
4.0
Tried this spot on door dash. Everything packed neatly. The tomato soup was yummy the sandwich was tasty, the ice latte was ok and love the chips!Was good overall :)
AV
Alexander Vickers
Oct 28, 2025
5.0
Get the new French dip...cant go wrong.
Broccoli cheese soup is solid
MO
makeba Owens
Oct 10, 2025
1.0
I want to start by saying that I love the Sip Club. I've visited this location several times, and the customer service has always been good. However, during my most recent visit, I encountered Eddie, the general manager, at the front counter. Unfortunately, he seemed to lack personality and emotion.
Today, I decided to dine in and ordered a grilled cheese sandwich. I handed Eddie a $20 bill, and he took a pen to check if it was counterfeit. Thankfully, my bill passed the pen test!
However, when my sandwich arrived, it wasn't toasted at all. I also wanted to take advantage of the free pastry offer I saw in my app. I went back to the counter and asked Eddie if I could redeem the free pastry. He told me he didn't see the offer when he took my order. I know about the free pastry because previous visits informed me of the offer.
To prove my point, I showed Eddie the offer in my app, but he insisted it wasn't available when he placed my order. I knew this wasn't true, as I had been informed about the offer before I ordered. When I asked what he suggested I get instead, he recommended an almond pastry, which turned out to be very dry—just like Eddie's demeanor at the counter.
It seems that being a general manager doesn't necessarily require good customer service skills. Like Eddie's demeanor at the counter.
It seems that being a general manager doesn't necessarily require good customer service skills. Like Eddie's demeanor at the counter.
It seems that being a general manager doesn't necessarily require good customer service skills. Eddie if I come into the store please walk away and let those with a beautiful smile and a great personality serve me. Energy is transferable and I don't want that negative energy near me and any food I may order.