On The Border Mexican Grill & Cantina

4.0
1405 reviews

About

Mexican RestaurantRestaurant
Our day begins making fresh chips & salsa in-house and continues as we fire up your favorite Tex-Mex flavors. Enjoy our family-friendly fare at the restaurant, to-go, or delivered in Irving, TX.

Location

On The Border Mexican Grill & Cantina
1220 Market Place, Irving, TX
75063, United States

Hours

Reviews

4.0
1,405 reviews
5 stars
730
4 stars
312
3 stars
161
2 stars
72
1 star
130

What are people saying?

AI-generated from recent customer reviews

Service Quality

Edgar received numerous accolades for his attentive and friendly service, with many customers specifically requesting him for future visits.

Food Quality

There are mixed reviews on food quality; while some customers enjoyed the food, many expressed disappointment over recent changes to signature items like salsa and queso.

Atmosphere

The atmosphere is generally described as welcoming, but some customers noted issues with loud music and cleanliness.

Inconsistency

Several reviews highlighted inconsistencies in food preparation and service, with some customers experiencing delays and errors in their orders.

Management

Positive mentions of management, particularly Casey, who is praised for her leadership and maintaining high standards.
  • MC
    Mohit Ch
    Nov 16, 2025
    5.0
    Our server Daniela was awesome and very helpful. Quality of food is really good and the portions as well. But a little overpriced
  • PS
    Porscha Stevens
    Nov 5, 2025
    5.0
    Edgar and Nicki were amazing, attentive, funny, kind, and welcoming. They took great care of us from start to finish. Will definitely return.
  • AD
    Ashley Denson
    Nov 5, 2025
    5.0
    Edgar (Waiter) and Niki (manager) were amazing and very helpful. They were fast and very welcoming. Niki made us feel welcomed from the time we walked through the door. Edgar took care of us once we were seated and did such an amazing job.
  • BP
    Brandi Price
    Nov 4, 2025
    5.0
    Edgar is the best server! They need to bring back the old chips & salsa and the brisket quesadillas, but other than that the food was excellent! Come see them!
  • PA
    Patibandla Aditya
    Nov 2, 2025
    1.0
    Dear On The Border Team, I am writing to bring to your attention a very disappointing and concerning experience I had at your Irving, TX location. During my recent visit, I found a bug in the food served to us (photo attached for your reference). We immediately informed the restaurant staff, and while they offered us free food as compensation, we were extremely uncomfortable and chose not to eat anything further. This incident not only ruined our dining experience but also wasted our time. As loyal customers, we expect proper hygiene, food safety, and professionalism. I believe this issue deserves a serious review, and I request an appropriate response or compensation for the inconvenience we faced. Please investigate this matter and let me know the next steps. Thank you for your attention to this serious concern. [Date of the visit: 11/01/2025] [Restaurant Location: On The Border – Irving, TX]

Frequently Asked Questions About On The Border Mexican Grill & Cantina

Does On The Border Mexican Grill & Cantina accept reservations?

Yes, On The Border Mexican Grill & Cantina accepts reservations.

What are the regular operating hours of On The Border Mexican Grill & Cantina?

The restaurant is open from 11:00 AM to 9:00 PM Monday through Thursday and Sunday, from 11:00 AM to 10:00 PM on Friday and Saturday.