Business Details
About
Mexican RestaurantRestaurant
Our day begins making fresh chips & salsa in-house and continues as we fire up your favorite Tex-Mex flavors. Enjoy our family-friendly fare at the restaurant, to-go, or delivered in Irving, TX.
Location
On The Border Mexican Grill & Cantina
1220 Market Place, Irving, TX
75063, United States
Hours
Reviews
4.0
1,417 reviews
5 stars
734
4 stars
315
3 stars
162
2 stars
72
1 star
134
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers expressed disappointment with the quality and consistency of the food, noting changes in recipes and preparation that detracted from their previous experiences.
Service Experience
Service quality varied significantly; while some servers received high praise for attentiveness and friendliness, others were criticized for being inattentive or unprofessional.
Hygiene Concerns
Several reviews highlighted serious hygiene issues, including reports of bugs in food and dirty dining areas, raising concerns about food safety.
Pricing Issues
Customers frequently mentioned that the prices seemed high relative to the quality of food and service received, leading to dissatisfaction.
Positive Staff Interactions
Despite mixed reviews, many customers praised specific staff members for their exceptional service, indicating that individual experiences can vary greatly.
- MMMaria Martinez2 days ago1.0Ordered fajitas. Guacamole with melted cheese. The guac was already brown. Margaritas were too sweet. Bartender did not help us. The We ordered charro beans but they were ranch style. Rice had no flavor. This place has gone down. Very disappointed ☹️
- MMMJan 2, 20265.0Since On the Border change ownership it's very noticeable the difference in some things. Their queso is a lot better I think and their chips are thinner and the salsa... I prefer the way it was made before even though it's still good. Their happy hour is really a good deal at half off.
- COCammie OliphantDec 27, 20255.0I catered for my staff of 40 today and I can’t say enough good things. The staff was so friendly and energetic, the food was ready on time and hot. We will definitely be catering from here again, great experience! Thank you.
- GGGabriel GonzalesDec 13, 20251.0So I just ordered dinner through door dash to the house. Now keep in mind this has been a favorite restaurant for years, but I was extremely disappointed in what we received especially for the price we paid. Our 2 border sampler platters were a lot smaller than before and looked like they were all mushed together, the sopapillas were hard and a ton of sugar thrown on them , the condiments were not separated nicely , I mean I know the restaurant and delivery is different but come on this is ridiculous especially since I paid almost $100 for just three meals. Idk if the inside is the same but I'm not recommending it to be delivered.
- DCDavid CleavingerDec 10, 20255.0Hadn’t been to an On The Border in years. Decided to stop in and try it. OMG! Their new revamped menu was so good! Fresh guac, creamy queso, in house refried beans to start off. Split the single order of chicken fajitas with $6 house margaritas. All excellent, fresh well seasoned and moist chicken, flour tortillas that melted in your mouth served with garlic butter that accented the flavor of the fajitas. A single serving of the fajitas was plenty for the two of us. So glad to see On The Border is back on track and look forward to many more delicious meals.
Frequently Asked Questions About On The Border Mexican Grill & Cantina
Does On The Border Mexican Grill & Cantina accept reservations?
Yes, On The Border Mexican Grill & Cantina accepts reservations.
What are the regular operating hours of On The Border Mexican Grill & Cantina?
The restaurant is open from 11:00 AM to 9:00 PM Monday through Thursday and Sunday, from 11:00 AM to 10:00 PM on Friday and Saturday.
When is the happy hour at On The Border Mexican Grill & Cantina?
Happy hour is Monday through Friday from 4:00 PM to 7:00 PM except Thursday when it extends until 10:00 PM. The restaurant is closed on Saturdays and Sundays for happy hour.
What types of meals are served at On The Border Mexican Grill & Cantina?
On The Border serves lunch, dinner, happy hour options, and late-night meals.
What payment options are accepted at On The Border Mexican Grill & Cantina?
They accept American Express, cash, Discover, Mastercard, and Visa.
Does On The Border Mexican Grill & Cantina offer pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where is On The Border Mexican Grill & Cantina located?
It is located at 1220 Market Place, Irving, TX 75063, USA.
Which nearby restaurants could I visit before or after dining at On The Border?
Nearby restaurants include Chili's Grill & Bar for American and Tex-Mex cuisine, Buffalo Wild Wings for chicken and bar options, and Razzoo's Cajun Cafe for seafood and Cajun dishes.
Are there pet-related services near On The Border Mexican Grill & Cantina?
Yes, nearby pet services include PetSmart for grooming and pet supplies, Banfield Pet Hospital for veterinary care, and additional PetSmart locations.
What are some nearby places where I can shop or bank near On The Border?
Nearby shopping and banking options include Sam’s Club for wholesale groceries, Sephora for beauty supplies, and Wells Fargo Bank for banking services.