McDonald's

3.5
2117 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8435 N Beltline Road, Irving, TX
75063, United States

Hours

Reviews

3.5
2,117 reviews
5 stars
784
4 stars
452
3 stars
333
2 stars
136
1 star
412

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and lack of assistance.

Food Quality

Many customers reported receiving cold or incorrect food orders, with specific complaints about stale fries and improperly prepared items.

Speed of Service

Customers frequently mentioned slow service, particularly in the drive-thru and for mobile orders, with long wait times being a common issue.

Cleanliness

Some reviews noted cleanliness issues, particularly in the bathrooms and dining area.

Language Barrier

Several customers expressed frustration over language barriers affecting communication and service quality.
  • IS
    irma Saldivar
    4 days ago
    1.0
    Estoy aquí pido un café y apenas lo están asiendo y uno apurado para el trabajo casi siempre llego y es lo mismo siempre.
  • JJ
    Jared Jones
    Jan 1, 2026
    1.0
    Every time I go here the fries are terrible. They’re old, re fried, stale, and cold. No salt. Nothing. McDonald’s is known for their delicious fries but this location didn’t get the memo I guess. I’m tired of coming here and hoping the fries will be fresh. Just lazy on their part, it’s take 30 seconds to cook fresh fries.
  • AA
    A.S.
    Dec 24, 2025
    1.0
    There was nobody at the drive thru. There seems to be no one in the store too. They still took my order online. Shameless.
  • BW
    Bryce Wheeler
    Dec 22, 2025
    1.0
    Very poor customer service! Manager was in what looked like her bath robe. Barely spoke English. Google maps and McDonald's app says walk-in opens at 5:00 am but this location opens at 6:00 am. I ordered at 5:30 a.m. and they would not let me in and when they did at 6:00 a.m. they tried to give me the same cold food that I ordered 30 minutes ago. Definitely not recommended!
  • RC
    Regan Cole
    Dec 20, 2025
    5.0
    This place is across the street from my work Five Guys. There's always car going through there all day non stop. Very fast and friendly service. Very reasonable prices if you use the app.

Frequently Asked Questions About McDonald's

What are the general opening hours of McDonald's at 8435 N Beltline Road, Irving, TX?

McDonald's is open from 5:00 AM to 10:00 PM every day, Monday through Sunday.

Is McDonald's at this location open 24 hours for delivery services?

Yes, delivery services are available 24/7, all day, every day.