Brand Certified
McDonald's
3.4(1626 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
4959 N O'Connor Road, Irving, TX
75038, United States
Certified by McDonald's • Mar 01, 2026
(972) 717-3141
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,626 reviews
5 stars
596
4 stars
288
3 stars
235
2 stars
138
1 star
369
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of orders being mishandled or staff being inattentive.
Order Accuracy
A significant number of reviews highlighted issues with incorrect orders, both in drive-thru and mobile orders, leading to customer frustration.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold, overcooked, or improperly prepared items.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions, particularly in restrooms.
Positive Experiences
A few reviews praised specific staff members for excellent service, indicating that there are instances of good customer care.
- JCjames cookFeb 19, 20265.0Irene Davila was very nice. She knows a lot about her job. I recognize his location. Very good service.
- KJKhizran JunaidFeb 17, 20261.0The Manager Teresea is very rude and unprofessional, and her staff reflects her customer service by being rude and in attentive to customer. Took wrong order and then did not even attend our complain and sent a staff member who kept repeating i dont know and asked us to pay if we needed order changed. All staff is pathetically rude
- CAC AgueroFeb 17, 20265.0Walked in this Mickey D's, sat down at table 108, requested my order be delivered to my table, got my food and scarfed it down. Trust me, I always regret it, but McDonald's is always here for me.
- IGIsabel GamezFeb 9, 20263.0I honestly hate this restaurant. The only reason I go is because its the one on my way to work. Service is slow, I can be the only one in line and it still takes like 2 minutes for them to acknowledge im there. Maybe I'm just being a Karen but I dont have this issue with any other Mc Donald's
- PPPMRAFeb 5, 20261.0Que barbaridad, así como mueven la lengua, deberían mover las manos para hacer las cosas, están viendo como se llena y ni caso le hacen a las personas que llegan a traer su orden o los que están haciendo delivery's. Se ponen a reír y hablar y le hacen perder el tiempo a uno, esperando por su orden. Se tardan demasiado en atender!!!!
Frequently Asked Questions About McDonald's
What are the general opening hours for this McDonald's location in Irving, TX?
This McDonald's is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's offer delivery service, and what are the delivery hours?
Yes, delivery is available. Delivery hours are Monday 12:10 AM to 11:45 PM, Tuesday to Thursday 5:00 AM to 11:45 PM, Friday and Saturday 5:00 AM to 12:30 AM, and Sunday 5:00 AM to 11:30 PM.
Is there a drive-thru available at this McDonald's, and when is it open?
Yes, there is a drive-thru open daily from 5:00 AM to 1:00 AM on most days, with extended hours until 2:00 AM on Friday and Saturday.
What payment options does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's food through a mobile app?
Yes, you can order via the McDonald's App available on the Apple App Store and Google Play Store, or by visiting the provided online ordering link.
What types of services are offered at this McDonald's location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Where is this McDonald's located?
It is located at 4959 N O'Connor Road, Irving, TX 75038, USA.
Are there any coffee shops near this McDonald's?
Yes, Starbucks is nearby, providing customers an alternative for coffee and internet café services.
What entertainment or leisure options are near this McDonald's?
Nearby is the Redbox kiosk for movie rentals and the Las Colinas Flower Clock, a popular public plaza landmark.
Are there any financial services close to this McDonald's?
Yes, Capital One Bank and Western Union are nearby, useful for banking and money transfer services.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website