McDonald's

3.7
1489 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5220 N Mac Arthur Dr, Irving, TX
75039, United States

Hours

Reviews

3.7
1,489 reviews
5 stars
615
4 stars
328
3 stars
229
2 stars
81
1 star
236

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Customer Service

Feedback on customer service was mixed, with some praising friendly staff while others noted rudeness and poor communication.

Cleanliness

The restaurant was frequently described as clean, although some customers reported dirty tables and unsanitary conditions.

Food Quality

Food quality varied, with some customers enjoying fresh meals while others complained about stale or improperly prepared food.

Wait Times

Customers expressed dissatisfaction with long wait times in the drive-thru and for orders, indicating a need for improved efficiency.
  • SS
    Srikanth
    3 days ago
    3.0
    Food tasted different is here Not yummy
  • D2
    DreamHouse 2020
    6 days ago
    4.0
    Ok,,, well we should work on opening on time in the Morning and putting just a little more sugar in the sweet tea and if the drive through guy could stop sounding like he was forced into labor then I may come here more often, but the food is always on point when they actually are operating the business.
  • ML
    Monica Lintz
    Dec 23, 2025
    1.0
    This McDonalds never gets my order right.. I went and spent 30.00 just for my order to be missing items.
  • JR
    Johnny Reed
    Dec 22, 2025
    4.0
    Very clean facility and staff was also friendly.
  • RC
    Raven Connolly
    Dec 13, 2025
    1.0
    Lately, on multiple occasions, we spend at least a minimum of 20+ minutes waiting in the drive thru line. There is nothing fast about this fast food McDonald’s. That’s absolutely ridiculous. You’ve got some things you clearly need to sort out at this location.

Frequently Asked Questions About McDonald's

What are the operating hours for dining in at McDonald's located at 5220 N Mac Arthur Dr, Irving, TX?

McDonald's at this location is open from 5:00 AM to 11:00 PM on Monday, Thursday, and Sunday; until midnight Tuesday, Wednesday, Friday, and Saturday.

What hours is the drive-thru service available at this McDonald's?

The drive-thru is open from 5:00 AM to 11:00 PM Monday and Thursday; 5:00 AM to midnight Tuesday, Friday, and Saturday; 5:30 AM to midnight Wednesday; and 6:00 AM to 11:00 PM Sunday.