McDonald's

3.5
2444 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4098 Beltline Rd, Irving, TX
75038, United States

Hours

Reviews

3.5
2,444 reviews
5 stars
947
4 stars
504
3 stars
370
2 stars
128
1 star
495

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and frequent order mistakes.

Food Quality

Many reviews mentioned cold, poorly prepared food, with some instances of mold and incorrect orders.

Positive Staff Interactions

A few employees, particularly Joshua, received praise for their friendly and upbeat demeanor, enhancing the customer experience.

Management Concerns

Several reviews criticized management for poor customer service and handling of complaints.

Cleanliness

Inconsistent cleanliness reported, with some customers noting dirty restrooms and unclean dining areas.
  • CE
    Christian Osvaldo Erazo
    Jan 4, 2026
    1.0
    Llevo un tiempo queriendo hacer esta reseña pero siempre Confiaba que mi proxima compra seria diferente, pero Cada vez esta empeorando Siempre en mis tiempos libres paso por mi combo y realmente voy contra el tiempo entonces no reviso mi comida hasta llegar a donde la voy a consumir , Pero siempre me dan La orden equivocada , o No me ponen la salsas que pido que de hecho te las cobran , Y me cobran la orden correcta , solo no entregan la que realmente es , Hoy fui y compre rapido un combo y me dieron otro equivocado por quinta vez
  • PS
    PhD Scholar
    Jan 4, 2026
    5.0
    French fries never disappoints.
  • KA
    Kimberly Amaya
    Jan 2, 2026
    1.0
    This location is terrible, i placed an order for pick up there i am waiting for over 15 minutes for my order wasn’t until I called that someone came out to give me my food which was COLD & then they proceeded to not give me the sauces that I paid for!. What’s the point of charging if you’re not going to give me my stuff. I called to inform them if the issues she said “you can ask for a refund online” no I wanted my food given to me as I placed it.. horrible customer service 🤦🏽‍♀️
  • MM
    Matt Morse
    Dec 11, 2025
    2.0
    French fries were cold and limp as though they were soaked in grease and the burger was cold. The chocolate shake was alright.
  • TK
    Tara Khera
    Dec 3, 2025
    5.0
    Joshua has the most upbeat energy. His demeanor uplifted me on my exhausting break and he is full of Christmas spirit. I’ve never heard a more genuinely kind and enthusiastic McDonald’s employee. Not only does he need a raise he needs a promotion. I went out of my way to ask who took my order because he wasn’t at check out in the drive thru. He was incredible! Go Joshua!

Frequently Asked Questions About McDonald's

What are the McDonald's at 4098 Beltline Rd, Irving, TX's hours of operation?

McDonald's at 4098 Beltline Rd, Irving, TX is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7 through McDelivery, including same day and no contact delivery.