McDonald's

3.5
2426 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4098 Beltline Rd, Irving, TX
75038, United States

Hours

Reviews

3.5
2,426 reviews
5 stars
937
4 stars
503
3 stars
369
2 stars
127
1 star
490

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items, leading to frustration.

Customer Service

Feedback highlighted a mix of experiences, with some praising friendly staff while others criticized rudeness and unprofessional behavior.

Food Quality

Several reviews mentioned poor food quality, including cold items and incorrect preparation, impacting overall satisfaction.

Speed of Service

Many customers noted slow service, particularly during peak hours, with some expressing dissatisfaction with wait times.

Cleanliness

While some customers found the restaurant clean, others reported issues with cleanliness, particularly in restrooms and dining areas.
  • SB
    Skip Boyden
    Nov 10, 2025
    4.0
    They got the order right and the food was fresh, hot and good. The drive-thru person did not sound excited to be working
  • SZ
    S Z
    Nov 8, 2025
    1.0
    I had my order on app and went there to pick up. The lady was are you using mobile app today? And I said yes and then she was okay ? Than again after a minute, same question repeated I was waiting her to ask for code so I had to confront her that I have a code and she was replying okay in very rudely “come to 1st window” and than got receipt and took my order. After coming home opening the bag just to know they forgot my big mag which was the only thing for my cousin, so upset. I could not go to that line back again just to get the burger back so disappointed please do better McDonald. 9pm orders are chaos but still don’t forgot the order that we paid for.
  • MG
    Manoela Garnier
    Nov 6, 2025
    1.0
    The service from the latina women who prepare the food in the kitchen is really disappointing. There’s no attention or kindness toward the customers at all. There’s also no self-serve station for sugar or condiments — you have to ask for everything, and they act annoyed when you do. Very unpleasant experience. The woman who cleans the place was very polite and attentive.
  • AV
    alejandra franco valles
    Nov 5, 2025
    1.0
    El manager super grosero no deja ni hablar a las personas. Debería d tener un poco mas de empatia
  • YC
    Yuriel Cisneros
    Oct 28, 2025
    1.0
    I order food didn’t get what I order and they charge for everything I just called the lady didn’t pay attention to me and clicked didn’t let me finish and clicked I better get a discount I’ll Be going back this week

Frequently Asked Questions About McDonald's

What are the McDonald's at 4098 Beltline Rd, Irving, TX's hours of operation?

McDonald's at 4098 Beltline Rd, Irving, TX is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7 through McDelivery, including same day and no contact delivery.