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McDonald's

3.8
(2971 reviews)

Business Details

302 W Irving Blvd, Irving, TX
75060, United States
(972) 253-4492
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
302 W Irving Blvd, Irving, TX
75060, United States

Hours

Reviews

3.8
2,971 reviews
5 stars
1,400
4 stars
580
3 stars
425
2 stars
156
1 star
410

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising the morning crew while others criticized the afternoon shift for poor customer service and incorrect orders.

Order Accuracy

Many reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.

Cleanliness

The location received mixed feedback on cleanliness, with some customers noting it as one of the cleanest locations, while others reported dirty conditions.

Pricing Concerns

Several customers expressed dissatisfaction with pricing policies, particularly regarding upcharges for children's drinks and perceived unfair pricing practices.

Customer Experience

There were numerous complaints about rude staff and poor management, contributing to a negative overall customer experience.
  • EM
    Estevana Martinez
    Feb 24, 2026
    4.0
    Mainly GREAT during breakfast. Irritated with afternoon shift, never hot enough, always old and dried up or uncooked properly. Even this morning THE BEST EMPLOYEE is never the person responsible for the stores advancement. KIDS LIKE YOU CHANGE THE WORLD FOR US WHO HAVE TO EARN IT DIFFERENTLY. I APPLAUD YOUR GOOD DEEDS!
  • MP
    Michael “Rhino_Skin” Pringle
    Feb 16, 2026
    2.0
    Why is there an 1.30 upcharge on orange juice on breakfast a child. Not all children drink coffee. It seem to be discrimination against children. I have been going to MC D for over 40 years and this is the first time I have heard for an upcharge for Orange juice. This is crazy to change 1.30 extra for something that had always be an option small coffee or orange juice. The person told me that breakfast only comes with small coffee. This is a direct target at children knowing that they don't drink coffee then change an extra 1.30. And down right discrimination. Dirty thing to do MC D. Response from McDonald's customer care: (In other words go to a different McDonald's) Thank you for taking the time to contact McDonald’s. We always appreciate hearing from our customers and welcome this opportunity to share that most of our restaurants are locally owned and operated. As independent business owners, franchisees make the ultimate operating costs taking our recommendations into consideration. Prices and some policies may also vary from one McDonald’s to another depending upon Owner/Operator operating decisions.
  • A
    جميلة ملكة
    Feb 4, 2026
    3.0
    Ordered hot water and lemon, was scared to use my lemons because of dirty sticker, lemons didn’t look rinsed off either.
  • CG
    Carlos Garcias
    Jan 30, 2026
    5.0
    Muy amable y repetusos les recomiendo ke vallan
  • SG
    Suzanne Greenwood
    Jan 10, 2026
    2.0
    This is the Medium shake?? Do better - i will eat elsewhere, and hope they fill my cup.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 302 W Irving Blvd?

McDonald's at 302 W Irving Blvd is open daily from 5:00 AM to 10:00 PM, with Sunday opening at 6:00 AM.

What are the drive-through hours for this McDonald's location?

The drive-through is open Monday to Thursday and Sunday from 5:00 AM to midnight, Friday and Saturday from 5:00 AM to 2:00 AM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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