McDonald's

3.8
2941 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
302 W Irving Blvd, Irving, TX
75060, United States

Hours

Reviews

3.8
2,941 reviews
5 stars
1,386
4 stars
576
3 stars
422
2 stars
154
1 star
403

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Quality

Service was frequently described as poor, with rude staff and long wait times noted by several customers.

Cleanliness

The location was praised for its cleanliness, with multiple reviews highlighting the tidy environment.

Food Quality

While some customers enjoyed the food, there were complaints about food preparation and quality inconsistencies.

Management Issues

Several reviews indicated dissatisfaction with management, citing poor handling of customer complaints and staff behavior.
  • MR
    mariela reyesmolina
    6 days ago
    1.0
    Este es el peor restaurant de Macdonald que ido. El servicing al cliente es de lo peor la manager es prepotente y grocera. La que estaba en la ventana fue muy grocera y para colmo medio mi orden mal.
  • MD
    Monique Diaz
    Nov 10, 2025
    3.0
    Morning crew is amazing , food is fresh and customer service is on point but afternoon crew always gives out old fry’s that’s been sitting under the light for too long and no customer service skills at all.
  • KY
    Krystal Y.
    Nov 4, 2025
    4.0
    Be mindful this place is located in the downtown area of Irving, by local bus stops and station, so alot of drifters, travelers, tourists and homeless lingering throughout.
  • LE
    Linda Edwards
    Oct 22, 2025
    1.0
    I noticed on my receipt my order was incorrect so when I got to the pickup windows, I told the lady my order was incorrect, she said ok, she would correct it and she didnt, my order was wrong when I got home
  • KS
    Kari Septer
    Oct 10, 2025
    1.0
    We had 3 prepaid orders, went thru drive thru, said they could only do 2 at a time even tho it was already paid for. Told us we had to go back around the drive thru during the lunch rush. Asked if we could come inside to get the order, manager said yes. Went inside they told us we had to go thru the drive thru while the manager hid in the bathroom. They were very rude tossing the bag of food on the counter and snapping at my mother who is 70 years old. Poor service, and ridiculous to have to deal with this just to get some food that we had already paid for .they need a change in management.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 302 W Irving Blvd?

McDonald's at 302 W Irving Blvd is open daily from 5:00 AM to 10:00 PM, with Sunday opening at 6:00 AM.

What are the drive-through hours for this McDonald's location?

The drive-through is open Monday to Thursday and Sunday from 5:00 AM to midnight, Friday and Saturday from 5:00 AM to 2:00 AM.