Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,097 reviews
5 stars
828
4 stars
389
3 stars
279
2 stars
155
1 star
446
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive to orders.
Order Accuracy
Many customers reported frequent issues with incorrect orders, missing items, and inadequate responses to complaints.
Cleanliness
Several reviews mentioned concerns about cleanliness, including unsanitary conditions and poorly maintained equipment.
Food Quality
Customers expressed dissatisfaction with food quality, citing cold, stale, or improperly cooked items.
Staffing Issues
Reviews indicated that the location is often short-staffed, leading to long wait times and further service issues.
- EMErnesto Muñoz1 day ago4.0Maybe I should request extra onions 🧅 because the rate they give me a plain instead is noticeable. 🍔 Anyways they fixed the error and here we are. ⭐⭐⭐⭐
- BSBlack Steel5 days ago2.0The level of incompetence at this location is absolutely buffaloing. I waited a whole 25 minutes just to get a breakfast sandwich and a hash brown. Now this may be due to me placing a mobile order for pickup in the curbside pickup parking lot, however despite technical difficulties when I went inside to check on my order I was met with hostility disrespect and disregard. A manager that can barely speak English and speaking to other employees talking mess as if I could not understand Spanish. Unfortunately for her I did understand what she was saying as well as another customer.
- KFkelly FosterNov 15, 20251.0Slow workers ignoring people in drive through lane
- CMChris MNov 9, 20251.0Horrible location. Nothing is organized here. Long waits, especially when you come inside. The employees treat customers like crap. The act like royalty or like they are the CEO of McDonald’s, horrible attitudes. If they cared as much as about quality of service as they do about Maria keeping the parking lot swept, it would be a much better place.
- MAMargarita De AvilaNov 1, 20251.0Fries suck. The manager Jose doesn’t know any customers service skills what so ever!! No one is at the register! Employees talking and hanging around the back. When you ask to place an orders they always point at the self service order.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Irving, TX?
McDonald's in Irving, TX is open 24 hours a day, 7 days a week.
Can I get delivery service from McDonald's at 1308 E Airport Fwy?
Yes, McDonald's offers delivery services including same day and no contact delivery, available 24/7.
Does this McDonald's location have a drive-thru?
Yes, the McDonald's at 1308 E Airport Fwy has a drive-thru open 24 hours a day.
What payment options are accepted at McDonald's, Irving, TX?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order food from McDonald's in Irving for pickup or delivery?
You can order via the McDonald's App or the online ordering link for pickup, curbside, or delivery services.
Is WiFi available at the McDonald's on E Airport Fwy?
Yes, McDonald's at this location provides WiFi for customers.
What types of services does McDonald's provide at the 1308 E Airport Fwy location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What nearby fast food restaurants are close to McDonald's at 1308 E Airport Fwy?
Nearby fast food options include Pollo Regio, another McDonald's location, and several other restaurants close by.
Are there any nearby accommodations if I want to stay close to McDonald's on E Airport Fwy?
Deluxe Inn motel and Village At the Crossroads accommodation services are nearby, making it convenient for travelers.
What automotive services are available near McDonald's in Irving?
Nearby automotive services include Auto Kar for repairs and oil changes, Kwik Lube Shop, several car dealers like Dallas Direct Auto, and rental services such as Enterprise Rent-A-Car and Avis Rent A Car.