Customer Service
Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.
Order Accuracy
Numerous reviews mentioned issues with incorrect orders and missing items, causing frustration among customers.
Food Quality
While some customers praised the sandwiches, others noted inconsistencies in freshness and ingredient quality.
Speed of Service
Several reviews highlighted slow service, particularly in the drive-thru and delivery, contradicting the brand's 'freaky fast' promise.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, praising specific staff members and the overall quality of food.