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Jimmy John's

3.5
(323 reviews)

Business Details

8460 N Belt Line Rd, Irving, TX
75063, United States
(972) 402-0300
https://locations.jimmyjohns.com/tx/irving/sandwiches-973.html

About

Sandwich Restaurant

Location

Jimmy John's
8460 N Belt Line Rd, Irving, TX
75063, United States

Hours

Reviews

3.5
323 reviews
5 stars
144
4 stars
49
3 stars
28
2 stars
26
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.

Food Quality

Several reviews mentioned issues with food preparation, including incorrect orders and stale ingredients.

Speed of Service

Customers frequently complained about slow service, particularly in the drive-thru and delivery times.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and enjoyed the food.
  • JP
    Jeff P
    Feb 21, 2026
    5.0
    Delivery was fast and food wash fresh
  • EE
    Effortless Ent
    Jan 19, 2026
    3.0
    First time here and George made my experience unpleasant. He was at the door sweeping when I walked up and I thought they were closed by the way he just stared at me thru the door. He did not greet me at all and barely moved out of the way for me to come in. I asked if they were open and he just said yeah and looked at me like an idiot. Thankfully his co worker Matthew was pleasant , and made sure I received my food. Hey George, be more like Matthew.
  • AS
    April Sanchez
    Dec 27, 2025
    1.0
    The two men that had us come in had attitudes when we got here. We were very hungry so we decided to stay. They were complaining while making our sandwiches that people dont care what time it is. We had an hour before they closed (receiptshows time). I wouldn't recommend this location. The guys here made us feel unwelcomed and kept shaking their heads "no". Never coming back after this.
  • DA
    DFW AirporTaxi
    Oct 26, 2025
    1.0
    Number 6 giant , outside show the price $11.69 . But change me $16.65
  • NS
    Natalie Sanders
    Sep 26, 2025
    3.0
    Placed a mobile order for pickup today. Got to the speaker and said, "I have a mobile order for" before rudely being cut off by the lady in the drive thru telling me to pull up. Then they had the nerve to ask the name on the order when I got to the window. I would have told them at the speaker if she would have shut up and not cut me off. There was nobody behind me and one person at the register. No need for you to rush people along. Also, bread was hard as a rock!! It's like they knew I was coming and made this sandwich yesterday. Should have gone to Schlotzky's. -_-

Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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