Jimmy John's

Reviews

• PP

  PACB

  Feb 14, 2026
  1.0
  Me and my wife are so disappointed with the service, as a Christian, I rather not comment. The person making the sandwiches does not need to be there.
• FP

  F P

  Jan 18, 2026
  2.0
  I accidentally placed my online order at the wrong location. My son arrived a few minutes after 9:00 pm and walked in to use the restroom. The employee behind the counter, Daniel, immediately said, “We’re closed.” My son explained he was going to the restroom, and Daniel replied, “There are other places open you can go to.” When my son said he was picking up an online order, Daniel said, “Then sure.” After using the restroom, my son went to grab the order. The drinks were not made (unlike other locations), and while my son was making them himself, Daniel commented, “It would be nice if you showed up before 9.” My son ignored the comment, checked the order, and noticed a 20 oz Coke was missing. He grabbed it and left. My son is very patient, but he told me he would never return to this location due to the poor attitude. I went back inside to get the employee’s name, and as I walked out, Daniel sarcastically said, “Have a great night.” To make things more frustrating, I didn’t receive a notification that my order was ready until 9:20 pm. If the order was ready earlier, it should have been marked as such. The whole point of online ordering is convenience and grab-and-go service. Yes, I should have arrived before closing time, but basic courtesy and professionalism still matter. Unfortunately, this experience missed the mark.
• WJ

  Woojin Jeong

  Jan 17, 2026
  5.0
  They got the best music
• JH

  Jeffrey Howard

  Dec 11, 2025
  1.0
  Food was not heated. Staff said too late to heat it now. There were no customers, but she refused to heat up my sandwich. Ambient noise was too loud and not enjoyable. Sprite dispenser wouldn't work unless you pushed backward and sideways at same time.
• BR

  Brian Ricaud

  Dec 6, 2025
  1.0
  I waited 25 minutes for the blandest sandwich ever, while listening to an awful AI generated band with songs about the American military at a volume that would have been adequate at a concert, but not a sandwich shop. And I paid $22 for this experience.