Five Guys - CLOSED

4.0
1156 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger JointFive Guys
Your nearby Five Guys at 6440 N. Macarthur Blvd. in Irving is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Five Guys - CLOSED
6440 N. Macarthur Blvd., Irving, TX
75039, United States

Hours

Reviews

4.0
1,156 reviews
5 stars
583
4 stars
278
3 stars
123
2 stars
66
1 star
106

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some enjoying the burgers and fries while others found them overcooked, undercooked, or lacking flavor.

Pricing

Many reviews mentioned that the prices are considered high for the quality and portion sizes, leading to dissatisfaction among customers.

Service Issues

There were numerous complaints about slow service, unhelpful staff, and issues with online orders, contributing to a negative dining experience.

Cleanliness

While some customers noted that the restaurant was clean, others reported that the dining area was not well-maintained during busy times.

Customer Service

Mixed feedback on customer service; some employees received praise for their friendliness and attentiveness, while others were described as unfriendly or inattentive.
  • TK
    Teresa King
    Nov 4, 2025
    1.0
    Sadly I came for a yummy burger to see it’s PERMANENTLY CLOSED. 11/4
  • KH
    kelsee hearne
    Nov 2, 2025
    1.0
    I am so disappointed. I actually enjoy the burgers but I am sick. Google indicates Five Guys offers curbside pickup and their website indicates if you call, the location will provide curbside pickup. Neither of those options are available. I am uncomfortable with a business that does not provide honest/clear information.
  • PD
    Peter Drake
    Oct 1, 2025
    3.0
    Good burger, very good chips
  • SM
    shagor mondoll
    Sep 27, 2025
    5.0
    I appreciate how the restaurant is consistent in quality across visits.
  • KB
    Kristi B
    Sep 23, 2025
    3.0
    The French fries are skin on and fresh made. The burger was okay for what it was, but the prices were so high. For the same price, you can get a sit-down meal at Chili's with service and better flavors.

Frequently Asked Questions About Five Guys - CLOSED

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.