Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Many customers reported poor customer service, with instances of rudeness, indifference, and mistakes in orders.
Cleanliness
Numerous reviews highlighted issues with cleanliness, including dirty floors and restrooms, which negatively impacted the dining experience.
Food Quality
While some customers enjoyed the food, there were complaints about inconsistency in portion sizes and freshness of ingredients.
Staff Attitude
Feedback indicated a mix of friendly and unfriendly staff interactions, with some employees praised for their service while others were criticized for their attitude.
OC
Olga Cobos
2 days ago
3.0
I love this place. It seems like they do not have enough staff to cater the business.
DS
diallo souleymane
Dec 26, 2025
1.0
I went this morning of Friday December 26th 2025 around 6:10am early morning to pick up my order that I have ordered through the app. There was an old lady working there who literally throws the food at me when handing me the food. Very very rude. Usually I give tip, but not today. Very disappointed by her customer service.
The food was good am just reporting the customer service.
MC
Monica Camp
Dec 13, 2025
1.0
The absolute worst experience ever! I sat in the drive thru line for 15 mins for my order to be wrong! Didn't know I was suppose to request "pork" sausage for a sandwich until after the fact & the young lady responded as if I was suppose to know. She missed the orer of hashbrowns - the experience was just trash! I understand bad days but come on!!
KS
Kenneth Strickland
Dec 11, 2025
3.0
First time trying Einstein Bros Bagels. Initial thought upon entering is something smelled burnt so wasn’t off to a great start. The place definitely needs an upgrade on its furnishings as stuff seems to be falling apart and has significant wear. The restroom was also not very clean nor nice.
As for the food the bagel was pretty good. I also got a chocolate cold brew which was decent.
Not sure if I’d come again mainly because the environment doesn’t seem very nice as I expected.
D5
D-TOWN 54
Nov 30, 2025
1.0
I must say this while watching the employees make a persons food. There were two ladies one was wiping her nose with her gloves on and the other was attempting to wipe her nose for her. The main girl whose nose was running went to the back and came back and got different gloves. The other girl whose nose was attempting to wipe her friends nose went right back to making food. I thought that was very nasty. This happened on 11.30.25 at 8:22am. I hope a manager sees this and get this corrected
Frequently Asked Questions About Einstein Bros. Bagels
What are the operating hours of Einstein Bros. Bagels at 5330 N MacArthur Blvd, Irving?
The store is open Monday to Friday from 5:00 AM to 2:00 PM, and on weekends from 6:00 AM to 2:00 PM. Note that it is closed on Christmas Day.
Does Einstein Bros. Bagels offer in-store pickup services?
Yes, Einstein Bros. Bagels offers in-store pickup for your convenience.
Is catering available at Einstein Bros. Bagels?
Yes, catering services are available for breakfast and lunch orders at Einstein Bros. Bagels.
What types of food and beverages can I find at Einstein Bros. Bagels?
You can enjoy fresh-baked bagels, cage-free egg sandwiches, deli lunch sandwiches, various coffee beverages including cold brew, pastries, and more.
Which payment options does Einstein Bros. Bagels accept?
Einstein Bros. Bagels accepts American Express, Discover, Mastercard, Visa, cash, and mobile payments such as Apple Pay, Android Pay, Samsung Pay, and contactless payment.
Where exactly is Einstein Bros. Bagels located in Irving, TX?
Einstein Bros. Bagels is located at 5330 N MacArthur Blvd, Suite 100, Irving, Texas, 75038, USA.
Are there any nearby Mexican restaurants to Einstein Bros. Bagels?
Yes, multiple Mexican restaurants are nearby, including Familia Restaurante for Mexican and seafood cuisine, Tacos.com, and Tacomex Las Colinas which also offers Tex-Mex and fast food options. These spots are great if you're looking for variety after your bagel visit.
Can I find coffee shops or cafes near Einstein Bros. Bagels?
Einstein Bros. Bagels itself is a coffee shop and bagel shop, but nearby there are options such as Shawarma World, which offers Mediterranean sandwiches and drinks for a diverse experience.
Are there wellness or beauty services located near Einstein Bros. Bagels?
Yes, above All Barber Shop and Threading Bar Salon & Spa are nearby, offering barber services, beauty, hair removal, and skin care treatments. You can stop by these places before or after enjoying your meal.
Does Einstein Bros. Bagels have mobile apps for ordering and deals?
Yes, Einstein Bros. Bagels has mobile apps available on iOS and Android for ordering and accessing coupons or gift cards. You can download them from the Apple App Store or Google Play Store.