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Dunkin'

2.7
(508 reviews)

Business Details

3405 N Belt Line Rd, Irving, TX
75062, United States
(972) 252-1079
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Irving, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3405 N Belt Line Rd, Irving, TX
75062, United States

Hours

Reviews

2.7
508 reviews
5 stars
159
4 stars
42
3 stars
32
2 stars
44
1 star
231

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, slow response times, and frequent order inaccuracies.

Staffing Issues

Many customers noted that the location is often understaffed, leading to long wait times and disorganized service.

Food Quality

Several reviews mentioned issues with food quality, including cold items, incorrect orders, and stale products.

Customer Experience

Overall, the customer experience was described as disappointing, with many expressing frustration over the lack of professionalism and accountability from staff.
  • TT
    Tori
    3 days ago
    2.0
    Im honestly so tired of this location. I go to Dunkin specifically for the munchkins donut holes. I have left more times without donuts than with donuts. No matter what time I go (never near closing btw) or what day they either have a handful of them or none. I can't pre order them on the app because they either get it wrong or don't do it at all. I call and they dont answer. I have gone in and asked for them to make them and ill come back, thats happened once that they made the donuts. Usually I just get told they are out and they don't know when or if they will make more. With hours left in a day. I went last week to use expiring points they didnt have munchkins went today because the points expired today and had to use the points on something I didn't even want. If you are going for drinks or regular donuts you're probably fine, but honestly im so tired of going and hoping they might have the food on there menu.
  • JH
    Jean Pierre Hitchner
    Feb 20, 2026
    1.0
    DD has really fallen off, this location especially. No one knew how to make a coffee? That's kind of what you do here...
  • JC
    Johnny Cahill
    Feb 15, 2026
    1.0
    Stood at the counter and all 3 employees looked at me and didn’t say a word. Sat down after a couple minutes and still didn’t acknowledge I was there. After 10 minutes I walked out. This place is a joke.
  • JS
    Jenny Santamaria
    Feb 14, 2026
    5.0
    Samantha and jaydyn were very sweet and friendly … There customer service was amazing, especially for them to be working on valentines day !! The energy was great
  • JE
    Joe Elizalde
    Feb 2, 2026
    5.0
    Keke (not sure if this how you spell her name) is amazing! She is super top notch in service, fast in making drinks and her drinks are amazing. She is sometimes understaffed and the staff that work under her seem very inexperienced and she is always even over delivering even with these situations. Keke is overall a rockstar, best service I've received from a DD in many years!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Irving, TX?

Dunkin' in Irving, TX is open daily from 5:00 AM to 9:00 PM except Wednesday when it closes at 9:00 PM as well but opens at 6:00 AM.

Does Dunkin' in Irving offer delivery and curbside pickup services?

Yes, this location offers both delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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