Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Irving, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor service, including rude staff, slow response times, and frequent order inaccuracies.
Staffing Issues
Many customers noted that the location is often understaffed, leading to long wait times and disorganized service.
Food Quality
Several reviews mentioned issues with food quality, including cold items, incorrect orders, and stale products.
Customer Experience
Overall, the customer experience was described as disappointing, with many expressing frustration over the lack of professionalism and accountability from staff.
TT
Tori
3 days ago
2.0
Im honestly so tired of this location. I go to Dunkin specifically for the munchkins donut holes. I have left more times without donuts than with donuts. No matter what time I go (never near closing btw) or what day they either have a handful of them or none. I can't pre order them on the app because they either get it wrong or don't do it at all. I call and they dont answer. I have gone in and asked for them to make them and ill come back, thats happened once that they made the donuts. Usually I just get told they are out and they don't know when or if they will make more. With hours left in a day. I went last week to use expiring points they didnt have munchkins went today because the points expired today and had to use the points on something I didn't even want.
If you are going for drinks or regular donuts you're probably fine, but honestly im so tired of going and hoping they might have the food on there menu.
JH
Jean Pierre Hitchner
Feb 20, 2026
1.0
DD has really fallen off, this location especially. No one knew how to make a coffee? That's kind of what you do here...
JC
Johnny Cahill
Feb 15, 2026
1.0
Stood at the counter and all 3 employees looked at me and didn’t say a word. Sat down after a couple minutes and still didn’t acknowledge I was there. After 10 minutes I walked out. This place is a joke.
JS
Jenny Santamaria
Feb 14, 2026
5.0
Samantha and jaydyn were very sweet and friendly … There customer service was amazing, especially for them to be working on valentines day !! The energy was great
JE
Joe Elizalde
Feb 2, 2026
5.0
Keke (not sure if this how you spell her name) is amazing! She is super top notch in service, fast in making drinks and her drinks are amazing. She is sometimes understaffed and the staff that work under her seem very inexperienced and she is always even over delivering even with these situations.
Keke is overall a rockstar, best service I've received from a DD in many years!
What are the operating hours for Dunkin' in Irving, TX?
Dunkin' in Irving, TX is open daily from 5:00 AM to 9:00 PM except Wednesday when it closes at 9:00 PM as well but opens at 6:00 AM.
Does Dunkin' in Irving offer delivery and curbside pickup services?
Yes, this location offers both delivery and curbside pickup services for customer convenience.
What special holiday drinks does Dunkin' currently offer?
Stop by Dunkin' to try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
How can I order ahead from Dunkin' in Irving to save time?
You can order ahead using the Dunkin' mobile app available on both the Apple App Store and Google Play Store for a fast grab and go experience.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch meals at their Irving location.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location features a drive-thru for quick and convenient service.
Is free Wi-Fi available at Dunkin' in Irving?
Yes, this location offers free Wi-Fi to customers.
Are there any nearby fast food restaurants close to Dunkin' at 3405 N Belt Line Rd?
Yes, nearby fast food restaurants include Burger Street, Taco Bell, and Del Taco, providing additional dining options in the area.
What nearby services can customers access around Dunkin' in Irving?
Customers can access services like Texas Car Title & Payday Loan Services, MedExpress Urgent Care, Labcorp at Walgreens, and Western Union near the Dunkin' location.
Are there other coffee shops near Dunkin' in Irving?
Yes, nearby coffee shops include Starbucks and another Dunkin' as well, giving customers alternative coffee options.
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