Domino's Pizza

2.7
450 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Irving? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 6451 Riverside Dr .

Location

Domino's Pizza
6451 Riverside Dr, Irving, TX
77039, United States

Hours

Reviews

2.7
450 reviews
5 stars
136
4 stars
46
3 stars
20
2 stars
25
1 star
223

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, dismissive attitudes, and unhelpful responses to complaints.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong toppings, leading to frustration and dissatisfaction.

Delivery Issues

Customers frequently experienced long wait times for delivery, with some orders arriving late or cold, and delivery drivers displaying unprofessional behavior.

Food Quality

The quality of food was inconsistent, with reports of undercooked pizzas, burnt items, and overall dissatisfaction with taste.

Hygiene Concerns

Several reviews raised concerns about hygiene practices, including staff not wearing gloves while handling food, which negatively impacted customer trust.
  • DH
    Daniel H
    Nov 15, 2025
    1.0
    I tried Domino's for the first time in about 5 years and I have to say this is the worst pizza I've ever had. The dough is like its made of cardboard. Just disgusting.
  • MG
    Miranda Goody
    Nov 15, 2025
    1.0
    I came in for food they never put in the oven.. manager wasn’t even apologetic. Papa John’s it is 🤷🏻‍♀️
  • RF
    Raela Fay
    Nov 14, 2025
    1.0
    Very rude over the phone
  • TS
    Tarun Sharma
    Oct 29, 2025
    1.0
    The quality here is very inconsistent — sometimes good, but often very bad. At times, the dough feels fresh, other times old. When I reported a bad pizza, they told me to come back and prove it before considering a replacement — not worth a double trip for a $10 pizza. I’ve been a regular customer, but the way they handle complaints is disappointing. Today (11/29/2025), I spoke with Sammy at Store #6930, and her attitude over the phone was unhelpful and dismissive. Domino’s should value regular customers instead of making them feel unheard.
  • JS
    Josh Sodolak
    Oct 22, 2025
    1.0
    Food always takes twice as long to be ready compared to what the app, website , and their screens say and then is given to you burnt. I've also been told by employees that they "wouldn't trust what the app says." What's the point in being able to reach your order if I leave when it says it's ready but still wait 10-15 minutes?

Frequently Asked Questions About Domino's Pizza

What are the delivery hours for Domino's Pizza in Irving?

Domino's Pizza offers delivery from 10:00 AM to midnight Monday through Thursday and Sunday, and extends delivery until 1:00 AM on Fridays and Saturdays.

What time can I pick up my order at Domino's Pizza in Irving?

Takeout at Domino's Pizza is available daily from 10:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.