Dairy Queen

Reviews

• MR

  Maria Rodriguez

  Nov 11, 2025
  1.0
  This facility is not clean I saw a roach crawling out kitchen . The manager Areli seems very unprofessional. She was talking to what seems a teenager with an attitude and she was making the teenager feel bad . If you are a manager you’re supposed to lead not be mean to children. Do not go to this establishment.
• BR

  Bocca Robinson

  Nov 3, 2025
  1.0
  Ive called this store multiple times to issue me a refund for my order that was placed online and due to it being canceled I was told to contact them for a solution. I proceeded to call multiple times for the line to keep disconnecting immediately and no call back whatsoever. That is highly unprofessional and now I have wasted money with no way to get it back.
• JB

  Josephine Bailey

  Oct 21, 2025
  3.0
  When we first got there Michael the cashier greeted us and was funny, friendly and quick and knowledgeable. But when the food came out the burrito didnt have the onions we asked for. So we went back and asked for them and they did give us some. Then there were no forks. Also the burrito was ice cold inside. Not sure how a deep fried burrito is that cold inside. The taco shells were stale. But I just dumped them out and ate it like a salad and that part was good. We never go back up and complain because we arent complainers but the food wasnt the best. Service was awesome, place was clean, atmosphere was good. Only problems were the ones I mentioned above. Update: Is the response from the owners AI or ChatGPT generated because none of the responses even come close to a person responding to what actually happened in any in my review or anyone else's.
• KA

  Kat Amaya

  Sep 30, 2025
  1.0
  Pesimooo lugar que gente más nefasta para tratar al cliente sus empleados son mal educados las dos mujeres riéndose y burlándose ,el cajero principal que usa lentes es un mal educado me contactaré con recursos humanos el cliente no merece ser tratado con burlas al llegar a un establecimiento .
• AA

  Alberto Alvarado

  Sep 28, 2025
  1.0
  This location has very bad customer service. This is the second time I have been going, and they’re rude to me at the drive-thru. This last time I went, the young lady at the drive-thru kept rushing me through my order. When I pulled up to the window, she was being rude and when I got all my items I had ordered, I asked her for her name since she didn’t have a name tag on, and she asked why I needed her name and I told her because she was being disrespectful, and she told me it wasn’t her, so I told her to give me the name of the employee who had taken my order, and she proceeded to tell me that they weren’t allowed to give out their name. This location needs to train their employees better on how to give better customer service. I will no longer return here. I would rather drive 7 miles to the location in Euless since they offer better service than this location.

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