Chipotle Mexican Grill

3.7
1149 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle LBJ and Beltline is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
8445 N Belt Line Rd, Irving, TX
75063, United States

Hours

Reviews

3.7
1,149 reviews
5 stars
512
4 stars
234
3 stars
123
2 stars
58
1 star
222

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior, particularly from management.

Portion Sizes

Many customers complained about consistently small portion sizes and stingy servings, especially regarding protein and toppings.

Food Quality

Several reviews mentioned issues with food quality, including undercooked chicken, bland flavors, and unsanitary conditions.

Cleanliness

Customers noted that the restaurant was often dirty, with unclean tables and food preparation areas.

Inconsistency

There were mixed reviews about the quality and service, with some customers reporting good experiences while others faced significant issues.
  • CC
    Cory
    3 days ago
    1.0
    Worst service today
  • SL
    Sang Woo Lee
    Dec 23, 2025
    1.0
    This Chipotle location is one of the worst ones I’ve ever been to in my life. I’ll literally pay you not to go here. They have one guy working the whole frontline even the register. Two girls at the take out section literally doing nothing. One girl leaves to the back start cleaning early. I am literally the only customer in the store and no one is taking my order. Who is managing this freaking place? And I’ve seen the manager here and when she serves the food, she is so stingy w the portions. I come here very occasionally hoping things have changed. But nah. Somehow, it’s even worse
  • TW
    Tre W
    Dec 22, 2025
    5.0
    I visit this Chipotle often, and the staff are always friendly and professional. They consistently serve high-quality food in generous portions.
  • SJ
    Stephanie Jimenez
    Dec 10, 2025
    1.0
    Order a veggie bowel got one string of bell pepper and a string of onion more beans and rice
  • CR
    Christian Rosa
    Nov 12, 2025
    1.0
    I need to report something very concerning. Whoever cooked the chicken on Nov 12 between about 2:00 PM and 3:00 PM did not prepare it safely. The chicken was undercooked and not properly cut — that’s extremely dangerous and could make a lot of people sick. I had to throw away my entire bowl. This needs to be addressed immediately because food safety should never be compromised

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill at LBJ and Beltline?

The restaurant is open every day from 10:45 AM to 10:00 PM.

Where is Chipotle Mexican Grill at LBJ and Beltline located?

It is located at 8445 N Belt Line Rd, Dallas, Irving, TX 75063, USA.