Chipotle Mexican Grill

3.7
1143 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle LBJ and Beltline is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
8445 N Belt Line Rd, Irving, TX
75063, United States

Hours

Reviews

3.7
1,143 reviews
5 stars
508
4 stars
234
3 stars
123
2 stars
58
1 star
220

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of professionalism.

Portion Sizes

Many customers complained about consistently small portion sizes, feeling that they were not receiving value for their money.

Food Quality

Several reviews mentioned issues with food quality, including cold food, lack of flavor, and unsatisfactory preparation.

Cleanliness

Customers reported unsanitary conditions in the restaurant, including dirty tables and a messy food preparation area.

Management Issues

Feedback indicated a need for better management and training, as many issues stemmed from staff behavior and operational inefficiencies.
  • BA
    Binod Adhikari
    Nov 15, 2025
    1.0
    Ordered chicken burrito bowl and all I got was rice and sour cream.
  • CR
    Christian Rosa
    Nov 12, 2025
    1.0
    I need to report something very concerning. Whoever cooked the chicken on Nov 12 between about 2:00 PM and 3:00 PM did not prepare it safely. The chicken was undercooked and not properly cut — that’s extremely dangerous and could make a lot of people sick. I had to throw away my entire bowl. This needs to be addressed immediately because food safety should never be compromised
  • SK
    Sanjeev Kumar
    Nov 7, 2025
    5.0
    Good food in reasonable price 👍
  • SM
    Sam Mullick
    Nov 4, 2025
    5.0
    Favorite Chipotle in the area. I see a lot of recent bad reviews. Maybe it’s different between lunch and dinner? For dinner they seem to be better stocked and fresh than other locations.
  • ET
    Eric Tuzin
    Oct 15, 2025
    2.0
    Consistently bad during lunch rush. Food is cold, and today they were out of all meats! Just close the store if you can’t keep up with demand.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill at LBJ and Beltline?

The restaurant is open every day from 10:45 AM to 10:00 PM.

Where is Chipotle Mexican Grill at LBJ and Beltline located?

It is located at 8445 N Belt Line Rd, Dallas, Irving, TX 75063, USA.